Business Services Coordinator

The Business Services Coordinator for the Office of the Vice Chancellor for Student Affairs works closely with divisional leadership to achieve strategic goals, and reports to the divisional Chief of Staff. This position assists in the daily administrative operations and fiscal management processes for the Division of Student Affairs.

The Division of Student Affairs is responsible for the oversight of non-academic (co-curricular) educational experiences offered to students. These experiences are provided though and by multiple departments that facilitate this learning. Led by the Office of the Vice Chancellor, the Division of Student Affairs is comprised of a team of professionals dedicated to supporting the growth and development of our students throughout their matriculation to actualize professional and personal success.

Thompson Center Suite 307

Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Our agency supports second-chance employment for individuals who were previously incarcerated, or Justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Please Note:
* A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
* If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants.
* Salary will be determined based on competencies, equity, budget, and market considerations.
* Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
* Failure to complete the application completely may result in you not being considered for the vacant position.
* Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
* If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.

20% Knowledge - Professional
The Business Services Coordinator shall demonstrate an understanding and awareness of University and divisional policies and procedures; the Business Services Coordinator shall have the ability to demonstrate and apply this knowledge in performance of daily office support tasks; and be ability to explain and interpret information to campus stakeholders with a high-level of customer service and care. The Business Services Coordinator must understand and interpret processes and procedures and be able to apply this knowledge when problem solving and responding to internal and external inquiries. The Business Services Coordinator must maintain current University administrative and financial training to assure individual and divisional compliance with University/System processes, protocols and procedures. Knowledge gained from these administrative and fiscal trainings will be used to interface with other offices and organizations to further divisional strategic goals such as product/service procurement and purchasing compliance. Trainings will include but not be limited to obtaining Banner Finance, Banner 101, Managing Your Funds, Budget Revision, Purchasing Card, Travel Card, SU Express, Web Focus and Contracts Plus Trainings

40% Financial Management
The Business Services Coordinator shall monitor and reconcile departmental budgets with the ability to track expenditures. Serve as primary administrative and budget support for Office of the Vice Chancellor and secondary advocate for subordinate departments if needed. Process administrative paperwork as required to include but not limited to purchase orders, requests for payments, credit card transactions, budget revisions and interdepartmental transfers and contracts. Compile and distributes administrative and financial reports to keep divisional stakeholders abreast of operational landscape and needs. Gather, select and compile clerical and statistical data of spending as needed. Work closely with Chief of Staff and Vice Chancellor to achieve strategic goals.

10% Coordination-Work The Business Services Coordinator shall work collaboratively within the Division of Student Affairs and other University stakeholders to achieve strategic goals. The Business Services Coordinator shall plan and facilitates the support activities of Student Affairs in alignment with articulated priorities. Coordinate with constituencies both on and off campus to complete tasks with the highest level of customer service. These actions may include but not be limited to initiating contact between campus departments to get payment transactions approved, following up with campus partners to assure payments are processed according to set timelines, contacting vendors to communicate deliverables, coordinating departmental fiscal requests with vendor products and services, assisting vendors with the University registration process, etc.

20% Communication
The Business Services Coordinator shall utilize high-level, professional, written and verbal communication skills during service delivery. Compose written communication with guidance using divisional standard formats. Compose correspondence and reports involving operational procedures, directives or data for campus stakeholders as needed. Serve as liaison with departments, campus partners and vendors when questions of payment and/or delivery of services arise; Respond to questions/issues that deviate from standard operating procedures by determining and consulting appropriate resources such as policies, manuals or staff. Respond to requests for information. Contact appropriate stakeholders to provide or obtain information.

10% Information/Records Administration
The Business Services Coordinator shall record, compile and distribute records and or data using recommended formats and University operating procedures. The Business Services Coordinator is responsible for compiling and organizing information from Banner, Labor Distributions, Web Focus Reports, SU Express, Bank of America Works etc. in effort to present financial data required to facilitate tuition and fee proposals, annual budget proposals, assessment plans and annual divisional reports, etc. as needed.