Deputy Chief Operating Officer & Associate Vice Chancellor for Operations
Please see Special Instructions for more details.
Our agency supports second-chance employment for individuals who were previously incarcerated, or Justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.
Please Note:
- A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
- If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants.
- Salary will be determined based on competencies, equity, budget, and market considerations.
- Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
- Failure to complete the application completely may result in you not being considered for the vacant position.
- Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
- If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.
Position Details
Classification Information
| Position Classification Title |
Deputy Chief Operating Officer |
| FLSA |
Exempt |
| Position Class |
89654 |
Position Overview
| Position Summary |
Winston-Salem State University is seeking an experienced, dynamic leader to serve as the Deputy Chief Operating Officer and Associate Vice Chancellor for Operations. Join the Ramily!
At Winston-Salem State University (
WSSU), we are dedicated to fostering upward social and economic mobility for all our students. Join a passionate team committed to empowering students, strengthening academic support, and driving institutional growth. At
WSSU, you'll be part of a bold and inclusive community that values innovation, equity, and student-centered practices.
This position functions as the principal deputy to the
COO, providing executive leadership across a broad portfolio of essential operational services that sustain campus life and institutional effectiveness. In the absence of the
COO, provides leadership to the Division of Finance and Operations, including other Associate Vice Chancellors and direct reports to the
COO as necessary to support efficient operations.
Key Responsibilities:
Executive Leadership & Strategic Support
- Provide strategic leadership in the design, implementation, and continuous improvement of campus operations.
- Support the COO in developing and executing initiatives to enhance operational efficiency, institutional effectiveness, and student satisfaction.
- Participate in university-wide planning, policy development, and decision-making as a member of the senior leadership team.
Operational Oversight
- Direct and manage the following areas:
Parking & Transportation Services - ensuring safe, efficient, and accessible mobility options.
Emergency Management & Preparedness - leading readiness, crisis response, continuity planning, and compliance with state and federal standards.
Auxiliary Management & Support Services - providing oversight for dining, bookstore, vending, and related contracted services that support student life and campus operations.
Mailroom Services - overseeing mail and package distribution to maintain reliable campus-wide service.
Environmental Health & Safety (EH&S) - ensuring compliance with occupational safety, environmental standards, and risk mitigation.
Campus Card Services - managing the RamCard and associated systems to support secure campus access, identification, and transactional services.
Conference & Event Services - providing leadership for facility scheduling, hospitality, and event execution.
Real Estate - including the management of all acquisitions, divestitures, leases, and other matters.
Space Planning - leading all space planning, inventory/utilization, and assignment functions in coordination with Facilities.- Other units, initiatives, and functions as assigned by the Chief Operating Officer.
Major Event & Logistical Coordination
- Lead logistical planning and cross-campus coordination for support services for major institutional events, including commencements, convocations, and high-profile campus gatherings.
- Partner with internal stakeholders (Academic Affairs, Student Affairs, Advancement, Athletics, etc.) to ensure seamless operational support for strategic university initiatives.
- Develop and implement systems for event risk management, security coordination, and guest experience enhancement.
Organizational Development & Compliance
- Provide leadership and mentoring to direct reports, fostering a culture of accountability, collaboration, and professional development.
- Ensure compliance with UNC System policies, state and federal regulations, and institutional standards across all operational units.
- Oversee budget development, fiscal management, and contract administration for operational service areas.
- Champion continuous improvement through performance metrics, operational assessments, and adoption of best practices in higher education administration.
|
Position Information
| Position Number |
311115 |
| Working Position Title |
Deputy Chief Operating Officer & Associate Vice Chancellor for Operations |
| Building and Room No. |
Blair 104 |
| Appointment Type |
Permanent Full-Time |
| If Time Limited. |
No |
| Appointment Length. |
|
Requirements and Preferences
| Position required to work during periods of adverse weather or other emergencies |
All - Emergency and Pandemic on site |
| Normal Work Schedule |
8-5 M-F, Varies |
| Department Required Skills |
- Master's degree in Business Administration, Public Administration, Higher Education Administration, or a related field.
- At least 7-10 years of progressive leadership experience in higher education administration or complex organizational operations.
- Demonstrated experience managing multiple operational areas (e.g., auxiliary services, emergency management, campus services).
- Strong knowledge of compliance standards, risk management, and operational policy development.
- Proven ability to lead large teams, oversee budgets, and manage service contracts.
- Excellent communication, interpersonal, and organizational skills.
|
| Preferred Years Experience, Skills, Training, Education |
- Experience serving in a senior operations role at a higher education institution.
- Knowledge of UNC System policies, state regulatory frameworks, and shared governance structures.
- Demonstrated success coordinating major institutional or public events.
- Familiarity with operational technologies (event management systems, safety compliance tools, parking/transportation platforms, campus card systems).
|
| Required License or Certification |
|
| Valid US Driver's License |
No |
| Commercial Driver's License Required |
No |
| Physical Required |
No |
| List any other medical/drug tests required |
|
Posting Details
Posting Details
| Internal Posting Only |
No |
| Time Limited Position |
No |
| Appointment Length |
|
| Salary |
Commensurate with education and experience |
| Open Date |
10/27/2025 |
| Close Date |
|
| Open Until Filled |
Yes |
| Special Instructions Summary |
Our agency supports second-chance employment for individuals who were previously incarcerated, or Justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.
Please Note:
- A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
- If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants.
- Salary will be determined based on competencies, equity, budget, and market considerations.
- Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
- Failure to complete the application completely may result in you not being considered for the vacant position.
- Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
- If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.
|
Supplemental Questions
Required fields are indicated with an asterisk (*).
How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other
Required Documents
- Resume
- Cover Letter
Optional Documents
- Unofficial Transcript
- References List
|
Winston Salem State University
Commensurate with education and experience
Oct 27, 2025