Radiology Education Program Manager

SHIFT:

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Schedule:
Four days per week on-site at Main Hospital; one day will be allotted to work remotely.

A Brief Overview
This role is responsible for overseeing the daily operations of the education programs in Radiology. The manager will report directly to and work in close collaboration with the Director of Radiology Education and Research. Will supervise staff. This position requires expertise and experience to operationalize, mentor, and guide team members who support various education programs. This role plays a critical part in ensuring the effective execution and continuous improvement of the department's educational initiatives. Ability to perform all education program coordination activities and additional oversight responsibilities as required.

What you will do

• Provide support to the Vice Chair of Education and the Program Directors for the Clinical Fellowship, Residency, and Observership programs
• Manage the Observership Program operations and implement clear guidelines
• Provide oversight and support to the various education program coordinators (ex. Clinical Fellowship, Residency, Visiting Professorship programs, etc.) and learning management tools in the department
• Supervision, training, support, and management of Education staff
• Serve as the central resource for organizing and consolidating information on all education related projects within the department
• Develop and maintain standard operating procedures and administrative guidelines for each education program - update as needed
• Oversee and maintain the department's education website, ensuring content is current and engaging
• Coordinate the training and onboarding of new education staff and trainees to include RADIAL, RADHawk and Argus education platforms
• Working with the various education program coordinators, manage reimbursement processes and ensure timely resolution of financial matters
• Lead efforts to streamline and enhance conference room setup for educational lectures and events
• Collaborate with Directors and Communications Manager to write and promote program features for newsletters, social media, and internal communications, increasing visibility of the department's educational impact
• Design and manage a dashboard to track program performance metrics, trainee engagement, and program budgets
• Organize annual Education Forum to showcase the various education related projects happening across the department in clinical, research, outreach, etc.
• Provide back-up support across all education programs and team members
• Support select initiatives and administrative activities within research as needed
• Provide project based support to other areas as needed

Education Qualifications

• Bachelor's Degree Education, Public Health, or relevant field - Required
• Master's Degree Education, Public Health, or relevant field - Preferred

Experience Qualifications

• At least five (5) years of relevant program/project management experience - Required
• At least seven (7) years of relevant program/project management experience - Preferred
• At least one (1) year of leadership, management or supervisory experience - Required
• At least three (3) years of leadership, management or supervisory experience in an academic environment - Preferred
• At least three (3) years of administration or management experience, including budget administration, financial planning, and grants management - Preferred

Skills and Abilities

• Excellent verbal and written communications skills (Required proficiency)
• Excellent interpersonal skills (Required proficiency)
• Excellent customer service skills (Required proficiency)
• Excellent time management skills (Required proficiency)
• Strong critical thinking / problem-solving skills (Required proficiency)
• Strong project management skills (Required proficiency)
• Strong organizational skills (Required proficiency)
• Strong analytical skills (Required proficiency)
• Solid leadership skills (Required proficiency)
• Ability to maintain confidentiality and professionalism (Required proficiency)
• Ability to work independently with minimal supervision (Required proficiency)
• Ability to convey complex or technical information in an easy-to-understand manner (Required proficiency)
• Ability to collaborate with stakeholders at all levels (Required proficiency)
• Ability to be flexible and adaptable to change (Required proficiency)

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.

EEO / VEVRAA Federal Contractor | Tobacco Statement

SALARY RANGE:

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

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At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.