Facilities Technician I

OUR LEADERSHIP PHILOSOPHY:
At Lighthouse Credit Union, we believe all individuals, regardless of position level, are considered leaders. By providing a framework that balances clarity with adaptability, our Leadership Competencies aim to foster a culture of continuous growth and agile leadership. Lighthouse Credit Union is committed to embracing change, nurturing leadership talent, and ensuring our performance management practices are aligned with our vision of fostering a resilient and forward-thinking organization. As such, we all hold ourselves accountable to the following:

LEADERSHIP COMPETENCIES:
Demonstrates Interpersonal Awareness & Skills: A cornerstone of our collaborative work environment, this competency emphasizes effective communication, relationship
building and teamwork. It also supports creating a positive work environment that values individual contributions and fosters teamwork. As an individual leader, you will demonstrate active listening, clear communication and contribute beneficially to team dynamics.

Embraces Change & Learning: This competency focuses on adaptability, personal development and the advocacy and embracing of progressive change.You will be challenged to explore continuous learning opportunities to achieve excellence and foster a culture of growth and innovation. As an individual leader, you will actively engage in personal development, embrace change enthusiastically and support team members in their growth. You will also demonstrate flexibility and adaptability in response to changing circumstances.

Utilizes Critical & Creative Thinking
Underlining the importance of innovative problem solving, challenging the status quo and strategic thinking, this competency is vital for driving excellence and leadership. This competency challenges team members to take initiative beyond one's immediate responsibilities. As an individual leader, you will actively look for and share opportunities for
improvement, show open-mindedness to new ideas and professionally challenge inefficient processes. You will also actively contribute to defining solutions and promoting innovation.

Takes Personal Ownership: This competency focuses on taking responsibility for performance goals, proactive collaboration and accountability. It highlights the significance of each team member taking ownership of their role and contributions while demonstrating leadership qualities regardless of their position. As an individual leader, you will be actively engaged in setting and achieving performance goals, take responsibility for personal action and decisions and seek opportunities for self-improvement and
skill development.

POSITION SUMMARY
The Facilities Technician I is an entry level position that supports the facilities' needs of the organization. This includes (facilitating through vendors) routine building maintenance tasks such as carpentry, electrical, heating and ventilation, and resolving reportedfacility issues through a ticketing system. This role actively performs preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, and the physical condition of the buildings are well-maintained. The Facilities Technician I is responsible for communicating with third party vendors as needed and will visit multiple locations as required to complete job tasks.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
* Duties include extensive communications, including but not limited to verbal, written, and electronic interactions and collaborations with individuals on a daily basis to provide exemplary service.
* Provides daily support for General Services operations.
* Manages and closes assigned service tickets in a timely manner.
* Coordinates with third-party vendors for both scheduled and ad hoc service needs.
* Travels to various Lighthouse Credit Union locations as required.
* Performs recurring routine maintenance and operational tasks.
* Follows established daily, weekly, monthly, and annual checklists.
* Supports third-party vendor-managed maintenance activities.
* Serves as a resource for organizational projects and initiatives.
* Participates in an on-call rotation to provide after-hours support as needed.
* Completes required organizational and departmental training.
* Maintains relevant certifications as identified by the department.
* Follows and adheres to the Credit Union's policy regarding attendance and punctuality.

JOB SPECIFICATIONS
* Ensure all assigned tasks are completed accurately and on time, in alignment with established quality standards and departmental procedures.
* Maintain effective relationships with internal customers to meet service expectations.
* Keep management informed of any issues or concerns that arise.
* Maintain up-to-date knowledge to ensure compliance with all applicable regulations and internal processes.

EDUCATION, TRAINING & EXPERIENCE
One to three years of well-rounded maintenance experience including:
* Working with tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenches, to
precision measuring instruments and electrical and electronic testing devices.
* Inspecting, operating, or testing machinery or equipment to diagnose machine malfunctions.
* Repairing or replacing defective equipment parts, using hand tools and power tools, and reassembling equipment.

WORK ARRANGEMENT:
The working arrangement for this position is fully onsite in office or other branches. No alternative working arrangement is availableas this work is directly hands-on.

PHYSICAL REQUIREMENTS:
* Must be able to walk, stand, sit, speak, read, write, see, hear, push or pull (with or without accommodation).
* Frequently remains sitting in a stationary position for extended periods of time operating office/computer equipment.
* Occasionally lifts and/or moves up to 50 pounds.

TRAVEL REQUIREMENTS:
Travel to all company sites will be required for regular work and ongoing training, meetings and/or other business needs. Valid driver's license is required.

_______________________________________________

Benefits We Offer:

• Employee loan discount
• Student loan/tuition assistance program
• Comprehensive medical/dental/vision +
• PTO and paid federal holidays
• Weekly paychecks
• 401k plan with employer match/profit sharing
• Participation in the Annual Incentive Plan

Additional Perks

• Continued training and advancement opportunities
• Balanced/Predictable schedule; all locations close at 5pm and on Sundays
• Opportunity to join our many employee created Engagement Groups (e.g. Pride at Work, Women in Leadership, Book Club, Running & Walking)
• Local Volunteer Opportunities with employer contributed Volunteer Day
• Company Outings and annual Summit

______________________________________________________________

LIGHTHOUSE CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER