Senior Director, Learning & Development - (Hybrid)

Please note: This role requires the successful candidate to be on a hybrid schedule of 3 days in office & 2 days remote.

Summary

Responsible for the creation and execution of operational learning strategy in support of home office functions and/or the Field. This individual will work across learning capabilities to drive solutions that enhance business outcomes and the learner experience. Further, they will collaborate with other leaders to deliver a set of coherent and connected solutions that drive incremental business value and increased efficiency.

Primary Duties & Responsibilities

• Accountable for assigned operational learning organization and capabilities supporting assigned home office areas and/or the Field, areas may include: performance consulting, facilitation, instructional design and development, learning technology, knowledge management, and learning programs.
• Effectively manages annual budget, delivering impactful learning solutions on time, on budget, and in line with / beyond business expectations.
• Leads and professionally develops a team of people leaders to design, develop and deploy learning strategies and assets in support of critical strategic and operational initiatives.
• Acts with Leadership Excellence, creating a highly engaging environment that enables employees and the field to do their best work.
• Establishes key learning performance and business impact metrics, monitors and assesses performance and trends relative to baseline and targeted goals; creates and executes action plans as necessary to affect performance improvement.
• Responsible for influencing a consistent and common learning experience across operations, to include home office and field learners. Responsible for ensuring the effective performance of all learning assets and balancing delivery modalities within learning solutions.
• Leads the development, implementation, management, and evaluation of existing programs for impact and alignment with functional needs. Provides recommendation for, and executes the implementation of, learning program / assets that increase reach, impact, and future organizational capability.
• Develops and executes multi-year strategy to create learning model(s) of the future, supporting multiple generations and learning styles / preferences; champions new learning strategies and solutions and ensures effective implementation, delivery, and quality of learning assets across all learning capabilities.
• Interfaces with executives, department heads and other leaders to effectively support the evolving learning needs of the business.
• Collaborates across enterprise and field learning organizations, as well as quality organization to develop high-level strategies to address performance needs.
• Leverages internal and external network and partnerships to continuously evolve learning program capabilities and outcomes.
• Creates and executes strategy relative to the use of full time and contingent labor; builds and maintains internal and external partnerships with vendors to execute against the strategy.
• Provides thought leadership on the importance of organizational effectiveness, performance management, talent management, change management and knowledge management initiatives in support of identified strategic objectives.
  

Qualifications

• Bachelor's degree in Business, Education or a related field or an equivalent combination of professional related work experience.
• A minimum of 8-10 years of progressively responsible work and leadership experience within the learning domain, to include a minimum of 5-7 years of experience supporting Operations or Technology, with demonstrated ability to identify and drive business goals, objectives and key performance expectations.
• Mastery of adult learning principles, curriculum construction and facilitation.
• Demonstrated strategic thinker who is able to balance current challenges and future possibilities and create strategic focus in an actionable manner for the business.
• Demonstrated ability to lead others through change in a fast paced, matrixed organization.
• Strong consulting skills; including the ability to lead, direct, negotiate and influence with and without direct authority at all levels of an organization.

Compensation Range:

Pay Range - End:

We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

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Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups