Service Technician
Field-Based | Extensive Travel Required (4-5 days/week)
At Sentry Equipment, our employee-owners don't just service equipment-we build trusted partnerships with our customers. As a 100% employee-owned company, we take pride in delivering reliable solutions, sharing knowledge, and supporting one another in the field.
We're looking for a Service Technician to perform advanced service, maintenance, and training for online sample systems and instrumentation while supporting customers and fellow technicians across an assigned territory.
What You'll Do
- Install, start up, repair, and perform preventive maintenance on online sample systems and instrumentation
- Support customers through technical service, training, and proactive communication
- Develop and deliver site-specific classroom and field training
- Provide parts and consumables quotes and support maintenance agreement accounts
- Use Salesforce and asset data to identify service opportunities, trends, and customer needs
- Assist and mentor other service technicians, including onboarding and training support
- Actively support service contract renewals and identify new maintenance agreement opportunities
- Collaborate closely with Service Managers and Supervisors to grow and retain service business
- Travel extensively to customer sites and work safely in industrial environments
What You Bring
- Two-year technical degree preferred (or equivalent experience)
- 5+ years of field experience with sampling equipment and analytical systems
- Strong electromechanical aptitude including piping, pumping, and control systems
- Ability to read P&IDs and isometric drawings
- Advanced troubleshooting skills and understanding of fluid flow
- Confident communicator with the ability to present and train customers
- Strong organizational skills and ability to work independently
- Valid driver's license and willingness to travel extensively
- Ownership mindset, professionalism, and commitment to safety
Why Sentry
- 100% Employee-Owned (ESOP) - you share in the success you help create
- High-impact, customer-facing role with variety and autonomy
- Strong support from service, engineering, and leadership teams
- Competitive pay, benefits, and long-term career growth
If you enjoy solving complex problems, mentoring others, and being a trusted technical partner to customers, we'd love to hear from you. Apply today and grow your service career at Sentry Equipment.
Sentry Equipment is an Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities.
Click the link to learn more about our culture and benefits! https://sentry-equip.com/benefits
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