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Bilingual (English/Spanish) Family Support Coordinator: UC Home Study and Post Release Services - H

YMCA of Greater Houston
vision insurance, long term disability, 403(b)
United States, Texas, Houston
Nov 10, 2025

PositionOverview

The Family SupportCoordinatorwill provide Post Release Services (PRS) for Unaccompanied Children (UC).This position will report to the Regional Supervisor.This position is hybrid and based in Houston.

AgencyDescription YMCA International Services is a unique branch of the Y of Greater Houston andseeksto meet the needs of Houston's significant refugee and immigrant communities.We provide comprehensive programs that focus on building human assets and fostering self-sufficiency.YMCA International Services seeks a full-time Home Studyand Post Release ServicesBilingualFamilySupportCoordinator to work with USCRI's to provide Post Release Services (PRS) for Unaccompanied Children (UC).

Family SupportCoordinatorprimary responsibilities include:


  • Provide culturally and linguisticallyappropriate postplacement services and comprehensive case management for UC;



  • Complete individualized needs assessments with UC and sponsor, and develop case plans with particular attention to culture, language, andspecial circumstances;



  • Carry a minimum caseload of 25, but not to exceed 40 cases;



  • Maintain a high standard of record-keeping according to USCRI and ORR policies and procedures.



  • Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the services theyrequire;



  • Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices through phone/video calls, interviews, and home visits;



  • Build a network of local pro bono legal resources and service providers tofacilitateaccess for UC and sponsors, and track individual progress;



  • Coordinate andmaintaincommunication with key stakeholders;



  • Participate in regular training and communication sessions with supervisor and headquarters staff; and



  • Perform all other duties as needed and/or as directed by supervisor including airport pickup of newly arrived refugees.




Requirements:


  • Bachelor's degree in social work, a behavioral science, or social services field with a minimum of two years' progressive experience in the fields listed above;



  • Experience with immigrant populations, child welfare, child placements, familypreservationand social service provision is desired;



  • Must be skilled at writing professional, thorough reports;



  • Mustpossessan extensive knowledge of immigrant community local resources;



  • Excellent organizational, verbal, written, and interpersonal communication skills, and ability to prioritize duties in a fast-paced environment;



  • Must have a valid driver's license, insurance, a clean driving record, and personal transportation;



  • Position requires up to 50 percent long distance travel with limited notice;



  • Position is remote and the candidate must havean appropriate workspaceto complete documentation, client phone calls, and video conferencing;



  • Fluency in Spanish isrequired;proficiencyinadditionallanguages a plus;



  • Candidate mustdemonstratea commitment tocomply withmandatory state reporting requirement for child abuse and neglect;



  • Candidate must have dedication to the human rights of refugees, immigrants, asylumseekersand displaced people;



  • Candidate must pass a criminal background check that includespast historyof conviction of child and sexual abuse;



  • Possess or be able to obtain CPR and basic first aid certification.



  • Must be able to complete a tuberculosis examination or provide a current record of a tuberculosis examination, as per funder requirement.



TRAVEL

Travel is primarily for home visits, although some out-of-area and overnight travel is expected.



The YMCA of Greater Houston provides the following for full-time staff:



  • Highly competitive compensation




  • Generous and flexible PTO




  • Health, dental, and vision insurance




  • Long term disability, basic lifeinsuranceand other voluntary benefits




  • 403(B) retirementplan




  • Free YMCA membership



The YMCA of Greater Houston provides Equal Employment Opportunities for employment to all employees and applicants, including disability and protected veteran status.


This positionis grantfunded.

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