Deskside Support Tech - Washington, DC -Public Trust Clearance Required Technology Systems
 SOC LLC | |
 United States, D.C., Washington | |
 Nov 11, 2025 | |
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Deskside Support Tech needed for a contract opportunity with SOC's client to work on-site in Washington, DC.
*An active Public Trust is required for the role* Essential Duties: * Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base * Break/Fix support for government provided end-user computer devices, such as replacing hard drives or batteries which fail * Installation of specialty software which is not already packaged in SCCM * Removal of devices from the network as directed by Security * Assess issues and diagnose problems with printers * Install printer toner Required Skills: * High School diploma with 5+ years of prior relevant experience * Customer service-focused attitude * Current Public Trust clearance * Ability to maintain a Public Trust clearance * Past experience providing IT (Tier II) support in a Windows office environment * Excellent written and verbal communication skills * Use of an ITSM ticketing system Employment Prerequisites The following requirements must be met to be eligible for this position: successful completion of a background investigation and drug urinalysis. SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability. Note: Any pay ranges displayed are estimations, which may have been provided by job boards. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Estimated Min Rate: $29.09 Estimated Max Rate: $41.56 | |