LEARNING PROGRAM ADMINISTRATOR

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities.

We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview:

The Learning Program Administrator is responsible for the learning experience of the end user starting with the Epic implementation process and beyond Go Live. They are responsible for the success of a member's training program by planning, developing, and implementing a member specific training plan as part of the pre-Go Live activities. Working closely with executives, member coordinators and Learning Analysts to transfer knowledge from the organization to trainers as preparation for training delivery. Serving as a key liaison between the service areas and OCHIN to discuss, assign, and execute training plans and materials throughout the implementation period and beyond.

Essential Functions:

• Collaborate with Stakeholders to Identify Training Needs: Engage regularly with service areas, OCHIN, and leadership to assess training requirements, coordinate implementation efforts, and adjust training plans to meet evolving needs.
• Deliver and Manage Training Programs: Develop and deliver training materials, ensure prerequisites are clearly communicated, and manage logistics such as licenses, login credentials, and equipment setup prior to training sessions.
• Monitor Training Engagement and Effectiveness: Track participation rates, gather feedback through surveys and direct communication, and provide regular reports to stakeholders to evaluate and enhance instructional effectiveness.
• Support Implementation and Post-Implementation Training: Assess site readiness, establish realistic training goals, conduct site visits, and serve as a liaison between members and OCHIN to support ongoing training and development needs.
• Oversee Learning Operations and Performance Metrics: Manage training schedules, enroll participants in the OCHIN Open Institute, coordinate intern/extern placements, and develop key performance indicators to measure training delivery success.
• Other duties as assigned.

• Bachelor's degree in Education, Healthcare, Science, Business Management, or related field or an equivalent combination of education and experience preferred
• Minimum of three (3) years of experience in the following fields: Coordination, Logistics, Strategy or Project Management preferred
• PMP certification preferred
• 2+ years of Experience in EPIC EMR Required
• Prior to moving forward to the team interview, all candidates are required to complete a 50-60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It's not about passing or failing-it's about understanding fit and setting you up for success.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel required up to 20% nationally for on-site Go Live support based on business requirements for OCHIN
• (OR) Travel may be required nationally based on business requirements for OCHIN

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/careerCOVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Equal Opportunity Statement

OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.

As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.

Base Pay Overview

The typical offer range for this role is minimum to midpoint, with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data.

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