Customer Support Representative

Customer Support Representative (Manufacturing)

Location: Milwaukee, WI

Schedule: Monday through Friday, Hybrid Work Model

Are you a natural problem solver with a passion for helping others? Do you thrive in a fast-paced environment and enjoy finding ways to continuously improve processes? If you have at least 3 years of experience in a manufacturing setting and love working with people, we want to hear from you.

What We Offer:

A competitive salary

Rich benefits package including medical, dental, vision, and 401(k)

Hybrid work schedule after training

Opportunities for growth and professional development

What You'll Do:

• Serve as the primary point of contact for customer inquiries
• Troubleshoot and resolve customer issues with confidence and professionalism
• Collaborate with internal teams to improve customer satisfaction
• Manage orders, documentation, and follow-up processes

What We're Looking For:

• 3+ years of experience in customer support within manufacturing
• Strong problem-solving skills and a continuous improvement mindset
• Excellent communication and organizational skills
• Ability to work both independently and as part of a team
• Opportunities for growth and professional development

If you're ready to bring your customer support passion to a thriving Milwaukee manufacturing company, apply today and help us continue to deliver excellence.