Role description
Role Proficiency: Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others' developmental activities Outcomes:
- Interpret the application/feature/component design to develop the same in accordance with specifications.
- Code debug test document and communicate product/component/feature development stages.
- Validate results with user representatives; integrates and commissions the overall solution
- Select appropriate technical options for development such as reusing improving or reconfiguration of existing components or creating own solutions
- Optimises efficiency cost and quality.
- Influence and improve customer satisfaction
- Set FAST goals for self/team; provide feedback to FAST goals of team members
Measures of Outcomes:
- Adherence to engineering process and standards (coding standards)
- Adherence to project schedule / timelines
- Number of technical issues uncovered during the execution of the project
- Number of defects in the code
- Number of defects post delivery
- Number of non compliance issues
- On time completion of mandatory compliance trainings
Outputs Expected: Code:
- Code as per design
- Follow coding standards
templates and checklists - Review code - for team and peers
Documentation:
- Create/review templates
checklists
guidelines
standards for design/process/development - Create/review deliverable documents. Design documentation
r and requirements
test cases/results
Configure:
- Define and govern configuration management plan
- Ensure compliance from the team
Test:
- Review and create unit test cases
scenarios and execution - Review test plan created by testing team
- Provide clarifications to the testing team
Domain relevance:
- Advise Software Developers on design and development of features and components with a deep understanding of the business problem being addressed for the client.
- Learn more about the customer domain identifying opportunities to provide valuable addition to customers
- Complete relevant domain certifications
Manage Project:
- Manage delivery of modules and/or manage user stories
Manage Defects:
- Perform defect RCA and mitigation
- Identify defect trends and take proactive measures to improve quality
Estimate:
- Create and provide input for effort estimation for projects
Manage knowledge:
- Consume and contribute to project related documents
share point
libraries and client universities - Review the reusable documents created by the team
Release:
- Execute and monitor release process
Design:
- Contribute to creation of design (HLD
LLD
SAD)/architecture for Applications/Features/Business Components/Data Models
Interface with Customer:
- Clarify requirements and provide guidance to development team
- Present design options to customers
- Conduct product demos
Manage Team:
- Set FAST goals and provide feedback
- Understand aspirations of team members and provide guidance
opportunities
etc - Ensure team is engaged in project
Certifications:
- Take relevant domain/technology certification
Skill Examples:
- Explain and communicate the design / development to the customer
- Perform and evaluate test results against product specifications
- Break down complex problems into logical components
- Develop user interfaces business software components
- Use data models
- Estimate time and effort required for developing / debugging features / components
- Perform and evaluate test in the customer or target environment
- Make quick decisions on technical/project related challenges
- Manage a Team mentor and handle people related issues in team
- Maintain high motivation levels and positive dynamics in the team.
- Interface with other teams designers and other parallel practices
- Set goals for self and team. Provide feedback to team members
- Create and articulate impactful technical presentations
- Follow high level of business etiquette in emails and other business communication
- Drive conference calls with customers addressing customer questions
- Proactively ask for and offer help
- Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks.
- Build confidence with customers by meeting the deliverables on time with quality.
- Estimate time and effort resources required for developing / debugging features / components
- Make on appropriate utilization of Software / Hardware's.
- Strong analytical and problem-solving abilities
Knowledge Examples:
- Appropriate software programs / modules
- Functional and technical designing
- Programming languages - proficient in multiple skill clusters
- DBMS
- Operating Systems and software platforms
- Software Development Life Cycle
- Agile - Scrum or Kanban Methods
- Integrated development environment (IDE)
- Rapid application development (RAD)
- Modelling technology and languages
- Interface definition languages (IDL)
- Knowledge of customer domain and deep understanding of sub domain where problem is solved
Additional Comments:
Your key responsibilities * Support client in designing business data to logically model it, understanding of data modelling well enough to physically model it and then understand the processing and performance issue to design the ETL processes using advanced PL/SQL with Siebel CRM systems * Proactive with Solution oriented mindset, ready to learn new technologies for Client requirements * Hands On experience on Siebel Web Services experience (Inbound & Outbound), Siebel Sales, Service and Loyalty 8.1 or higher application configuration and troubleshooting experience * Interact with senior leaders, understand their business goals, lead the delivery of the workstreams by travelling to Trivandrum Kerala during key milestone activities like design workshop, SIT, UAT and Cutover Skills and attributes for success * Siebel Configuration, Siebel Workflows, EAI, eScript, Business Services, Workflow policies, Assignment Manager, Communication, External Business Components and Virtual Business Components. * Good Knowledge on Siebel Open UI Module. * Good Knowledge on EIM Module Such as EIM Jobs, EIM Mapping and IFB file Configuration. * Expertise in Integration Object, Data Maps, vanilla Business Services/Create Custom Business Services and Integration Workflows. * Expertise in REST API framework both Inbound and Outbound directions. * Siebel Web Services experience (Inbound & Outbound) * Siebel Sales, Service and Loyalty 8.1 or higher application configuration and troubleshooting experience * Experience with Siebel Marketing Campaign / Program management * Oracle database experience. PL/SQL, stored procedures, Packages, SQL Jobs & functions. * Siebel implementation experience with strong knowledge of Siebel configuration and eScripting * Strong understanding of Siebel Architecture and Siebel Data Model * Good Knowledge on HTML 5, CSS3 or higher, Javascript, J Query. * Understanding of relational database concepts * Knowledge of computer science or engineering technical concepts, practices, and procedures within a particular field * Able to formulate, communicate, and implement technical solutions * Proven ability to collaborate with technical and functional peers * Capable of working independently and as part of a team. Lead or direct the work of others * Mentor junior staff * Demonstrate creativity with analytical and problem solving skills * Strong with methodologies, tools, best practices, and processes within specific area of responsibility * Excellent verbal and written communication skills To qualify for the role, you must have * Requires a Bachelor's degree in Computer Science, Engineering, or related technology, or equivalent experience * 4 -10 years of experience in Software Engineering / Information Technology or related area * Siebel Loyalty 8.1 or higher application configuration and troubleshooting experience * Siebel 8.5 tools experience * Experience with Loyalty program and promotion rule configuration * Techno-functional Experience in minimum two of these modules (preferred all): Siebel Loyalty, Sales and Service batch and real-time engine * Should have positive and learning attitude, Good Communication, Strong Analytical skills * Experience in Siebel CRM for Cruise or Travel/Hospitality industry)
Skills
Oracle,seibel configuration,Oracle Sql
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UST
Nov 12, 2025