Program Manager

This position requires an active Tier 4 Public Trust (High Risk/Sensitive) clearance to be considered.

A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify.

The EPA IT Program Manager serves as the senior leader responsible for the overall management, execution, and delivery of complex IT support service programs in support of the Environmental Protection Agency's (EPA) mission. This position oversees all aspects of program performance, including financial management, technical operations, personnel administration, and contract compliance. Acting as the primary point of contact for EPA Regional IT leadership, the Program Manager ensures the seamless integration of contractor services with EPA's strategic goals, operational requirements, and federal IT standards.

This role requires a seasoned professional with deep experience managing large-scale IT service programs within the federal environment. The Program Manager provides proactive leadership across multidisciplinary teams, ensuring on-time, high-quality deliverables while maintaining strict adherence to EPA processes, security mandates, and performance metrics. The ideal candidate combines strategic vision with hands-on oversight, driving continuous improvement, risk mitigation, and customer satisfaction across all facets of IT service delivery.

Compensation & Benefits:

Estimated Starting Salary Range for EPA IT Program Manager: $180-$200k

Pay commensurate with experience.

Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.

EPA IT Program Manager Responsibilities Include:

• Responsible for day-to-day oversight and management of the contract. Leads financial, technical, administrative, and personnel program activities to meet all contractual obligations in adherence to the EPA 's processes, procedures, and directives.

• Serves as the primary point of contact (POC) to the EPA Regional IT leadership. Serves as primary escalation and point of contact (POC) for service activities.

• Oversees cross-project planning for contractor resources, scheduling, milestones, and deliverables for on-time submission of contract deliverables. Identifies, assesses, and resolves complex business issues and risks and facilitates resolution and risk mitigation.

• Manages contractor resources, scheduling, and training to maintain contractual performance obligations and ensure relevancy of staff. Participates in all contract level meetings with the EPA and directing and coordinating changes, concerns and/or updates to support contract management.

• Ensures back-office support to properly process invoicing.

• Ensures adherence to the processes, procedures, standards, and policies by SP team personnel.

• Oversees personnel security clearance requirements and manages performance assessments and evaluations.

• Provides oversight and governance for all service activities. Collaborates with EPA Regional IT leadership team to prioritize innovations and improvements, share survey results, and provide customer feedback on services portfolio. The Program Manager shall have full authority to act on behalf of the SP on all award matters relating to daily operation.

• Performs other job-related duties as assigned

EPA IT Program Manager Experience, Education, Skills, Abilities requested:

• Bachelor's degree in business administration, business management, information systems, information technology, engineering, or equivalent experience

• A program management certification from an industry recognized certification authority such as Project Management Institute (PMI) ITIL v3 and/or ITIL 4 Foundation to align with the latest version of DESMF iii. Certified TBM Executive (CTBME)

• 10 years of experience managing IT Support Service Programs with similar scope and complexity

• Demonstrated experience managing teams of IT professionals supporting a large AO

• Demonstrated experience interfacing with customer senior leadership

• Familiarity with Federal IT security requirements.

• Tier 4 Public Trust (High Risk/Sensitive)

• Must pass pre-employment qualifications of Cherokee Federal

Company Information:

Cherokee Nation System Solutions (CNSS) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNSS, visit cherokee-federal.com.

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Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

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• Technical Program Manager

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Keywords:

• Program Management

• IT Strategy

• Governance

• Integration

• Leadership

Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.