USER EXPERIENCE AND ACCESSIBILITY LEAD

City of Chicago
$ 125,016.00
United States, Illinois, Chicago
Nov 13, 2025
USER EXPERIENCE AND ACCESSIBILITY LEAD Job Number: 409689 Description JOB ANNOUNCEMENT User Experience and Accessibility Lead Department of Technology and Innovation Number of Positions: 1 (Additional vacancies possible pending budget approval) Starting Salary: $ 125,016.00 Applications for this position will be accepted until 11:59pm CDT on 11/28/2025 Under direction, this is a Lead level classification. The class will be primarily supervisory in nature overseeing the development and implementation of the City's Disability Accessibility and User Experience units, and performs related duties as required. This class is assigned to the Leadership Technology Job Family which consists of positions responsible for overseeing the identification, prioritization, and delivery of work activities, coach and developing employees, providing thought leadership to business partners, and shaping and executing the technology vision and strategy to maximize business values. ESSENTIAL DUTIES Manages and directs the work of Digital Accessibility Specialists and UX Designers engaged in ensuring that persons with disabilities can access the City of Chicago digital information and resources and facilitating the design and development of engaging user experiences for a variety of applications Completes performance appraisals for subordinate staff, administers disciplinary functions, and approves staff time off requests Sets goals and objectives for team members for achievement of operational results Assures the practices and process of implementing federal, state, and local disability legislation to ensure people with disabilities will have an equal opportunity to participate and benefit from the City's web and digital content Ensures policies, practices and procedures are understood and followed by direct reports, customers, and stakeholders Studies and evaluates how users feel about a system, looking at things like ease of use, perception of the value of the system, utility, efficiency in performing tasks, etc. Develops process flows, wireframes, and prototypes to effectively conceptualize and communicate high-level design strategies Additional duties may be required for this position Location: 2 N. LaSalle St., Chicago, IL Days: Monday-Friday Hours: 8:00am-4:00pm THIS POSITION IS EXEMPT FROM THE CAREER SERVICE Qualifications MINIMUM QUALIFICATIONS Graduation from an accredited college or university with a Bachelor's degree, plus four (4) years of work experience in user experience and digital accessibility design, development, and implementation, or an equivalent combination or education, training, and experience. SELECTION REQUIREMENTS This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the interview will be selected. For Information on our employees benefits please visit our benefits website at: https://www.chicago.gov/city/en/depts/fin/benefits-office.html For Information on our salary and title structure visit our classifications website at: https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago. COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here. ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT. The City of Chicago in an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer. City of Chicago Brandon Johnson, Mayor Job Posting : Nov 13, 2025, 6:01:18 PM \| Closing Date (Period for Applying) - External : Nov 29, 2025, 5:59:00 AM BU : 00 \| Salary : $ 125,016.00 Pay Basis : Yearly