Vice President of Money Movement (Payments)

WSECU is one of the largest credit unions in Washington State and as we continue our growth we are seeking a highly skilled leader overseeing all aspects of WSECU's Credit and Debit Card, ATM, and Payment Programs (including ACH, Check Processing, Mobile Deposit, Bill Pay, Wires, Peer to Peer (P2P) networks, Shared Branching Services, Digital Currency, and Agentic Commerce strategy).

The Vice President of Money Movement ensures operational excellence, innovation, and regulatory compliance across our Money Movement Platforms, while contributing to enterprise-wide strategy and financial performance. Additionally, this individual is responsible for the ongoing coaching of the associated teams and for developing and maintaining a culture of outstanding service and continuous improvement. This role is also responsible for the financial performance of its operational areas, including budget planning, cost management, and ensuring resources are aligned to deliver strategic outcomes.

As Vice President, you will build strong relationships across the organization and will rely heavily on direct reports to manage day-to-day operations to allow for a longer-term, more strategic focus. Ready to learn more?

As the VP of Money Movement, your day might include:

• Developing and overseeing our money movement strategies and programs, emphasizing high service levels and efficiency in all aspects of these critical functions. These programs include, but are not limited to, Credit and Debit, the ATM Fleet, ACH, Check Processing, Mobile Deposit, Bill Pay, Wires, Peer to Peer networks (P2P) Shared Branching Services, Digital Currency, and Agentic Commerce strategy.
• Continuously improving these areas by identifying opportunities to meet the current and future needs of our membership, to maximize the value delivered to our members and cooperative, reducing risk exposure, and to reduce operating costs.
• Identifying and assessing new programs to strategically expand the credit union's money movement capabilities, ensuring ongoing competitiveness in the marketplace. Performing recurring risk assessments, in collaboration with other risk-related teams, to ensure we are compliant and secure and that compliance and transactional risk to the cooperative is always minimized across our many money movement programs.
• Providing sponsorship and oversight of key money movement initiatives, including the iteration and/or development of products and services in collaboration with the Product Team. Working cross functionally to drive business results and working collaboratively with all areas of the credit union and external business partners to accomplish strategic and financial goals.
• Effectively managing resources and using business analytics, business insights, and feedback to ensure proper staffing levels and service levels are always maintained. Monitoring internal and external survey data (e.g., VOM), taking quick action on areas of opportunity related to our money movement programs.
• Connecting directly with leaders within the credit union to resolve escalated issues, to discuss their feedback, and to remain connected to the evolving needs of the membership.
• Establish coaching and team mentoring routines to promote the professional growth of our back-office employees. Fostering collaboration to develop highly motivated and effective teams. Communicating with front-line staff and leaders at all levels on a regular and routine basis to understand their needs.
• Instills and models desired leadership traits and behaviors with direct reports to promote trust, team cohesion, and collaboration. Developing these leaders through regular coaching, dialogs, and performance management, as needed.
• Developing and implementing department policies and guidelines to ensure the quality and integrity of our programs and establishes routines to ensure regulations, guidelines, operational controls, and security procedures are always met.
• Overseeing the development, implementation, and ongoing review of divisional and department policies and guidelines to ensure the quality and integrity of our programs and establishing routines to ensure regulations, guidelines, operational controls, and security procedures are always met.

What you bring to the team:

• Bachelor's degree in business, finance, or economics with at least ten (10) years of successful, well-rounded management experience in a financial institution in all aspects of lending and/or deposit operations or equivalent work experience. MBA in a related field is highly desirable. Related work experience may be substituted for academic achievement.
• Experience in building a differentiated, best-in-class service experience around the many functional areas noted above, business strategy, business analysis, project management, resource management, business leadership, and new product implementation.
• Demonstrated understanding of the financial and economic levers that impact WSECU's performance.
• Analytical and framework-driven approaches to identify and prioritize opportunities and the allocation of resources to deliver results, and up to date knowledge of evolving technology, automation, and state and federal regulations pertaining to all areas of money movement.
• Maintains advanced working knowledge of industry trends, advancements and innovations, and related technologies. Up-to-date knowledge of state and federal regulations pertaining to retail banking, specifically Regulation E, B, C, Z, BSA, OFAC and the US Patriot Act.
• Experience managing cross-functional teams. Experience in leading strategic planning, complex budgeting, and personnel management in a matrix environment. The ability to effectively present to stakeholders, staff, vendors, members, senior executives, and board members.
• Proficiency in PC software, including Microsoft 365 programs and standard retail banking systems and possess the ability to learn credit union-specific operating systems and programs.

Competitive Base Pay Range: $143,794.61 - $239,657.69 annually, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package

• The target starting pay for this position is $143,794.61 - $191,726.15 annually, typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant's pay history into account.
• The range above allows our employees room for growth through annual merit and other pay increase during their tenure in the position.

Where we're located: 330 Union Ave, Olympia WA. Employee must reside and perform all work in the state of Washington. This is a hybrid position that blends working in-office and from home. Works onsite in Olympia Headquarters at least 2 occasions per week, Wednesdays and one other day per week, with flexibility to report onsite more often for business needs.

When you'd work: Monday - Friday, 8:30 am - 5:30 pm, full time minimum 40 hours per week, with scheduling flexibility to meet service needs for this Exempt position.

Working from home/hybrid requirements:

• Reliable, high-speed home internet connection
• Private, confidential workspace, away from distractions and other people
• Suitable desk/surface and desk chair

Perks: Here are a few benefits and perks we offer:

• 401(K) with 8.5% Contribution by WSECU to begin first quarter after 1 year of service
• Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU
• Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
• 11 Paid Holidays
• Employer paid Long Term Disability & Long Term Care plan for Full-Time employees
• Paid Volunteer Leave
• Tuition Assistance
• Employee Assistance Program & Employee Discounts
• And, you get to work with some awesome people!

WSECU was named to the Forbes Best-In-State Credit Unionlist in 2025, making us the only credit union in Washingtonto earn this recognition five years in a row!

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We champion our employees' unique differences because we believe diversity is critical to the success of our members and the communities we serve. We're proud to provide a workplace based on equality and do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local law.

Accommodations are available for applicants with disabilities. If you are an individual with a disability and require a reasonable application to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 360-754-2118 or email us for assistance.