Leader, Software Engineering - QA Manager -Nexus HyperFabric

The application window is expected to close on: Feb 20th, 2026

NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

We are SaaS Engineering organization within the Cisco Networking Engineering. We are committed to revolutionizing the deployment of generative AI applications! Our mission is to improve IT visibility and deliver comprehensive analytics for the AI infrastructure stack. By applying innovative technologies, we are developing next-generation SaaS-based controllers crafted to efficiently manage Data Centers with AI/ML solutions.

You will work on Cisco HyperFabric, an innovative cloud-operated AI cluster solution. Cisco HyperFabric aims to provide customers with a unified compute and networking fabric, along with a management system that enables the creation of easily deployable, scalable, and manageable AI/ML solutions.

As a Software Development Manager, QA, you will be leading a team of talented QA and Customer Support Engineers. You develop and execute a test strategy for our solutions. The ideal candidates should have a strong curiosity and experience in QA across various systems, as well as demonstrated leadership skills in software development and system configuration automation. You will be responsible for the following:

• Lead a focused and collaborative team environment by empowering senior team members to operate independently while fostering strong cross-functional teamwork among backend, UI development, and QA functions

• Drive QA team efficiency and agility by ensuring effective coordination, clear prioritization of features, and continuous improvement of processes.

• Oversee and own the continuous deployment pipeline, ensuring smooth and reliable execution across multiple environments with the QA team managing and optimizing the process end-to-end.

• Cultivate a startup-like atmosphere that emphasizes innovation and collaboration without rigid processes, allowing development and QA teams to jointly own code and test responsibilities while leveraging custom testing solutions.

• Collaborate with the internal teams to address customer issues efficiently and effectively, ensuring a seamless experience.

• Bachelors in an engineering field with 12 + years of experience or Master's degree with 8 + years of experience.

• 5+ years of prior experience as a manager of a QA Engineering team.

• Knowledge of networking technology and SaaS environment.

• Experience with robust testing and validation of networking software for optimizing performance, reliability, and security.

• Experience in Python for testing. Experience with automation and testing frameworks to streamline and enhance the quality assurance processes.

• Strong experience in QA coordination, planning, and prioritizing of features.

• Proven track record in managing continuous deployment pipelines and owning QA processes across multiple environments.

• Deep understanding of data network technology, experience in customer-facing roles and customer support best practices.

• 4+ years of experience in Customer Success or related roles, preferably in a SaaS networking domain.

• Experience in guiding the customers through the initial setup, implementation, and training phases to ensure successful product adoption and a smooth start to their journey.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.