ServiceNow Systems Analyst

Take your career further with McLane!

McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide.

Optimize and enhance the company's digital supply chain processes. Work closely with cross-functional teams to analyze, design, and implement solutions that drive efficiency and innovation.

Benefits you can count on:

• Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
• Paid time off begins day one.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

What you'll do as a ServiceNow Systems Analyst:

• Collaborate with stakeholders to gather and analyze business requirements for ServiceNow implementations and enhancements.
• Design, develop, and configure ServiceNow applications and modules to meet business needs.
• Conduct system testing and validation to ensure optimal performance and functionality.
• Provide technical support and troubleshooting for ServiceNow-related issues.
• Develop and maintain documentation for system configurations, processes, and procedures.
• Stay up to date with the latest ServiceNow features and best practices to ensure continuous improvement.
• Work with the IT team to integrate ServiceNow with other enterprise systems and applications.
• Train and support end-users to ensure effective utilization of ServiceNow solutions.
• Perform other duties as assigned.

Qualifications you'll bring as a ServiceNow Systems Analyst:

• Bachelor's degree in computer science, information technology, or a related field.
• Proven experience as a systems analyst with a focus on ServiceNow.
• Strong understanding of digital supply chain processes and best practices.
• Proficiency in ServiceNow development, configuration, and administration.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• ServiceNow certification(s) is extremely preferred.

This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.

Fit the following? We want you here!

Teamwork oriented

Organized

Problem solver

Detailed

Our roadmap. Our story.

We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/