Specialist- Event Technology & Systems

Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc.

People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip's nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it's won us countless awards for diversity and workplace excellence.

Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.

Visit our careers page to see what exciting opportunities and company perks await!

Job Description:

The Event Technology & Systems Specialist serves as the global primary administrator and expert for the event team's technology ecosystem. This role is responsible for managing, optimizing, and executing within key platforms including Cvent, Airtable, Flowcode, Salesforce Marketing Cloud, and ON24, among others and will support planners in all regions. The ideal candidate is a systems-oriented problem solver who enjoys improving workflows, building digital experiences and supporting event execution through technology.

Job Responsibilities Include:

Platform Administration & Ownership

• Serve as the primary admin for all event technology platforms (Cvent, JiffleNow, Airtable, Flowcode, Salesforce Marketing Cloud, ON24, EZ Office Inventory Management).
• Manage user access, permissions, integrations and system configurations.
• Troubleshoot technical issues and liaise with vendor support as needed.

Event Technology Execution

• Build and manage event registration websites, mobile apps and session management tools within Cvent.
• Build and manage meeting scheduling events in JiffleNow.
• Set up and maintain event workflows and data tracking systems in Airtable.
• Support virtual and hybrid event builds in ON24 or other platforms.
• Maintain demo inventory management system in EZ Office.

Marketing Automation & Communication

• Create and schedule email campaigns and event communications within Salesforce Marketing Cloud.
• Develop smart lists that can be utilized based on demographic, campaign and end markets.
• Ensure consistent branding and data accuracy across systems.

Process Improvement & Data Management

• Develop and document standard operating procedures (SOPs) for tech processes.
• Manage overall organization of all platforms and drive consistency across the regions.
• Optimize integrations between systems to streamline data flow and reporting.
• Provide data insights and support event reporting dashboards.

Collaboration & Support

• Partner with event planners, marketing teams and internal stakeholders to ensure tools are used effectively.
• Train team members on system best practices and new features.

Requirements/Qualifications:

Bachelor's degree in marketing, advertising, communications, or equivalent work experience in fast-paced corporate Marketing or Communications department.

Proficiency in MS Office (Teams, SharePoint, Word, Excel, PowerPoint); some experience with event management technology tools (Cvent or Aventri) is preferred; experience with the ON24 (or similar) webinar platform is also preferred. Additional technologies such as inventory management tools desired.

• Working knowledge of the broader marketing function, tradeshows, event or meeting planning.
• Excellent written and verbal communication skills; sharp grammar skills. Ability to effectively and professionally present orally and in written form to all levels within the company.
• Extensive experience handling multiple projects for various customers and ensuring accuracy toward completion.
• Able to effectively manage time and prioritize tasks.
• Flexibility and strength in dealing with tight deadlines and rapidly changing situations.

The ideal candidate will have 2+ years of experience working with event technology platforms preferably with Cvent, SalesForce Marketing Cloud and ON24 webinar platform or related experience; high-technology and/or business-to-business experience required. Prior experience in semiconductor industry a plus.

Travel Time:

Physical Attributes:

Physical Requirements:

Microchip Technology Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

For more information on applicable equal employment regulations, please refer to the Know Your Rights: Workplace Discrimination is Illegal Poster.

To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.