Senior Director, Revenue Strategy & Operations

Job Overview:

The Senior Director of Revenue Strategy & Operations is a high-impact leadership role at the center of Lexia's commercial engine and mission to advance literacy for all. This leader will drive strategic alignment across Sales, Marketing, Customer Success, and Finance to unlock scalable growth, elevate the customer journey, and ensure our go-to-market teams are equipped to perform at their best.

At Lexia, we believe literacy is a fundamental human right - and for over 40 years, we've pioneered science of reading-based solutions that help more learners read, write, and speak with confidence. This role will directly influence how we bring those solutions to market, enabling educators and students to access the tools they need to succeed.

As a key architect of Lexia's multi-year revenue operations transformation, you will manage the team responsible for operationalizing funnel maturity across every stage of the buyer and customer journey. Your leadership will ensure that our GTM systems, processes, and teams evolve to deliver both commercial performance and mission impact. This is a rare opportunity to drive transformation where operational excellence meets purpose - helping Lexia scale its reach, deepen its impact, and deliver on its promise of literacy with focus, structure, and confidence.

We are seeking a strategic, systems-oriented leader with deep expertise in revenue operations, data strategy, and process optimization. You will serve as the connective tissue between Business Systems, Customer Success Operations, and the broader Revenue organization, operating in a decentralized model that requires influence, credibility, and cross-functional collaboration. The ideal candidate will design and execute scalable, insight-driven operations that support growth goals and enhance customer value.

Job Responsibilities:

Revenue Strategy

• Develop and implement revenue-driven strategies to enhance pipeline efficiency and conversion.

• Manage cross-functional initiatives that unlock revenue, reduce friction, and elevate the customer journey.

• Establish and monitor key revenue performance metrics and dashboards.

• Align enablement programs with GTM priorities and performance goals.

Team Leadership

• Inspire, lead, and develop a nimble team of RevOps and Enablement professionals.

• Provide strategic oversight and mentorship, fostering a culture of accountability, innovation, and continuous improvement.

• Partner with Revenue Enablement and Internal Learning to improve onboarding, ramp time, and ongoing development.

Strategic Leadership

• Serve as a trusted advisor to Revenue, Customer Success, and Business Systems teams.

• Translate corporate strategy into operational plans and measurable outcomes.

• Unify decentralized teams around GTM priorities through coordinated roadmaps, messaging, enablement, and customer experience initiatives.

Revenue Operations

• Evaluate and implement revenue-focused technologies and automation tools.

• Support adoption of new processes, systems, and data-driven decision-making across the GTM organization.

• Analyze and refine processes to enhance alignment between Sales, Marketing, and Customer Success.

• Collaborate with Finance to track budget utilization and improve ROI on marketing and sales initiatives.

• Plan and forecast cycles, territory and quota design, and pipeline modeling.

Systems and Tools

• Partner with Business Systems to optimize the revenue tech stack (e.g., Salesforce, Eloqua, Highspot, CDP, MAP, BI).

• Prioritize business requirements for technology adoption and integration.

• Act as product owner for GTM systems, ensuring they support strategic revenue goals and enable visibility, agility, and execution.

• Own the GTM systems roadmap and drive automation and intelligence across GTM functions.

• Advocate data accuracy, transparency, and usability to support performance measurement, forecasting, and decision-making.

Revenue Intelligence & Analytics

• Manage a high-performing RevOps team to deliver actionable insights across the GTM funnel, customer retention, and growth.

• Oversee development of dashboards, board materials, and executive-level reporting.

• Drive performance measurement across:

  • Revenue growth and commercial impact (ARR, NRR, CLV)

  • Frontline productivity and process efficiency

  • Technology adoption and value realization

  • Data governance and analytics maturity

Job Requirements:

• 7-10+ years in sales, marketing, or related go-to-market management experience, ideally in an operations role

• Proven success in building, motivating, and retaining a high-performing, process-oriented team

• Demonstrated experience collaborating cross-functionally across product, marketing, sales, customer, IT, and finance

• Experience facilitating annual planning, forecasting, and budgeting cycles

• Expert-level proficiency in managing large-scale projects and technology rollouts (e.g., SFA, CDP, MRM)

• Proven analytical skills with ability to translate data into actionable insights and predictive trends

• Familiarity with opportunity management across the buyer journey and sales cycle

• Experience with process creation and monitoring, including cross-functional SLAs

• Excellent communication skills, particularly with executive-level partners

• Ability to thrive in an ambiguous environment with a high degree of autonomy

• Extensive B2B SaaS experience required and related K-12 EdTech industry experience highly preferred; finance experience desirable

• Consulting experience a plus, with a focus on operations management

• Bachelor's degree or equivalent experience required; MBA or advanced degree preferred

To learn more about our organization and the exciting work we do, visit https://www.lexialearning.com/.

Remote First Work Environment

Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.

If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.

The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role.

As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.

An Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).

We will provide reasonable accommodations for qualified individuals with disabilities. You may request an accommodation during the recruiting process with your Talent Acquisition team member.