Program Coordinator, Expositions & Sponsorships

Position Description

The Program Coordinator, Expos & Sponsorships reports to the Manager, Expos & Sponsorships and is responsible for assisting with Expo and sponsorship sales and fulfillment, logistics management, technology and value-added exhibitor and sponsor programs. This position requires knowledge of the trade show industry and a passion for customer service. The incumbent must demonstrate knowledge and skills related to programs, procedures, and activities associated with implementing large organizational meetings, especially convention center logistics.

Position Accountabilities

• Coordinate timelines and project management for expo operations and sponsorship fulfilment. Monitor key deadlines and ensure compliance with event policies and procedures.
• Coordinate expo projects, events, or activations as assigned and coordinate logistics and support onsite execution.
• Coordinate timelines and updates to the expo management system and sponsorship prospectus and other documents and website.
• Tracks KPIs, deliverables, and fulfillment for exhibitor and sponsor packages.
• Manage customer service and communications with exhibitors, sponsors, vendors, and internal teams.
• Research new initiatives, tools, and best practices to improve the exhibitor and sponsor experience.
• Maintain accurate reports, and update systems related to booth sales, sponsorship sales, exhibitor services, logistics, and project management.
• Contribute to post-event reporting, reconciliation, SOPs, and process improvement initiatives.
• Assist the expo and sponsorship unit with coordination of organizational tasks.
• Perform other duties as assigned by management

Education/Experience/Technological Knowledge

• Education: Bachelor's Degree (required).

• Certification: CMM, CMP, or other industry certification preferred.

• Experience: 4+ years of experience in tradeshow and sponsorship operations, and marketing background desired. Experience in an association environment is also a plus.

• Technical Proficiency: Proficient in the use of A2Z, eShow, Asana, Microsoft Office Suite (particularly Word, Smartsheet, and Excel).
• Skills: Exceptional communication skills, including grammar, spelling, editing, proofreading and generating original content, and organizational skills. Superior organizational skills with ability to manage multiple priorities and meet deadlines. Detail-oriented with strong time management and project tracking skills. Ability to work effectively with all levels of staff, volunteers, members, and vendors. Critical thinking, analytical, and problem-solving skills.

• Attributes: An Initiative-taker with strong work ethic. Approaches responsibilities with a sense of ownership, consistently following through on tasks with diligence and accountability. Maintains a high standard of quality in work and reliably meets deadlines in a fast-paced environment.
• Ability to work nights and weekends during events. Ability to move about to accomplish tasks for extended periods during events and lift 25 lbs. during events.

• Approximately 15% travel

This role is based in our Washington, DC office. ACS employees work a hybrid schedule, consisting of working onsite two days per work week, as decided by functional area. The balance of the week is open to working remotely, though employees are always welcome onsite each day if they choose.

A reasonable rate of compensation for this position is between $70,000-$75,000 per year.

Any actual offer of employment, reflecting the total compensation package and benefits, will be made in the sole discretion of ACS. ACS reserves the right to amend or modify its employment benefits and compensation structure at any time.