Receptionist

In 2025, Benchmark Human Services celebrates65 Years of Stories! Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE - those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.

Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, day services and more.

Our South Bend, IN office is looking to hire a Receptionist to conduct basic reception duties including customer service and secretarial duties for program directors and human resources as needed.

Benefits:

• Health, vision and dental insurance
• Life Insurance
• 401k plan with company match
• Tuition Reimbursement
• Paid Time Off and Sick Time Pay
• Flexible Spending Accounts (FSA)
• Advancement Opportunities
• Employee Discounts
• and more!

Job Responsibilities:

• Perform reception desk duties on a daily basis. Duties include answering multi-line incoming calls, directing calls, faxes, messages, and mail to appropriate personnel, and directing visitors to appropriate staff.
• Communicate information in a professional and courteous manner to individuals served, staff, and visitors. Refer questionable situations to appropriate personnel and communicate any concerns with supervisor.
• Unlocking and locking the building prior to and at the close of business hours (8:00 a.m. - 4:00 p.m.) on weekdays, even during inclement weather.
• Alert personnel and contact 911 in the event of emergencies (actual or drills). Assist staff and clients in exiting the building and take a head count once everyone is outside.
• Recording staff's absences from the agency and time of return. Informing appropriate supervisors of staff's absences. Maintain visitor log.
• Assist with and perform administrative duties as assigned, including but not limited to filing, copying, faxing, shredding, typing, distributing mail, creating/editing/maintaining spreadsheets, charts, presentations, forms, mailing labels, databases and documents. Assist staff with creating and/or formatting documents
• Assist HR Generalist as needed with reference calls, alphabetizing, filing, and projects.
• Maintain inventory, stock, and place office, supply orders.
• Maintain conference room, conference call lines, and attend meeting schedules.
• Assist in coordination of meetings
• Maintain cleanliness of office.

Please contact HR for a full and complete list.

Skills and Abilities:

• Excellent communication skills
• Knowledge of Microsoft Office Applications
• Ability to multi-task and handle detail

Qualifications:

• High school diploma or GED
• Prior office administration preferred.

Interested candidates can apply online at BenchmarkHS.com/Careers

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Benchmark has provided services for 65 years. Learn more about our 65th anniversary celebration: 65 Years of Stories.