Job Category: Sales and Customer Service Essential Functions
- Collaborate with Engineering and Plant Managers to establish labor rates and manning for quoting purposes.
- Communicate with plant personnel to provide customer's time schedules, material concerns, visits, production runs, trials, and equipment availability information.
- Serve as a liaison between external customers, sales, and management.
- Determine essential priorities of customer requests and projects.
- Determine and implement the needs of the customer.
- Obtain specifications on raw materials (i.e. film, fabric, corrugate) from customers and work with Purchasing and other plant personnel in the procurement of such materials.
- Facilitate the quoting function, including maintenance of historical database of customers, products, and pricing.
- Maintain and promote strong work ethics.
Requirements
- Requires a Bachelor's degree in business, engineering, or a related field.
- Prior experience (3-5 years) in a manufacturing environment.
- Requires the ability to read, analyze, and interpret business information, journals, technical procedures, or governmental regulations.
- Proven ability to maintain confidentiality and discretion with information.
- Must have excellent communication skills (written and verbal) to write reports and findings and present to all levels of management in a clear and concise manner.
- Strong project management skills. Excellent multi-tasking skills along with ability to perform well under pressure while maintaining composure and respect for everyone.
- Exceptional organizational skills, along with strong attention to detail.
- Excellent customer relationship, management experience and a strong ability to solve complex problems effectively to meet and/or exceed customer expectations.
- Strong mathematical concepts such as probability and statistical inference as well as the ability to apply such concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Demonstrated excellence in Microsoft Office (Word, Excel, Access, Power Point), experience with Google suite and Microsoft Outlook.
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Argus Technical Services
$55-90K
Nov 19, 2025