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Associate Managing Director
Position Description Reporting to the Assistant CIO - Senior Managing Director of Enterprise Application Systems (EAS) within the Office of Information Technology, the Associate Managing Director provides strategic and operational leadership for the Human Resources, Payroll, and Budget modules of the Texas Tech University System's Enterprise Resource Planning (ERP) platform.
This position blends deep functional expertise in HR, Payroll, and Budget processes with hands-on leadership of ERP business analysis, configuration, integration, and implementation. The Associate Managing Director will own the short- to mid-term (1-3 year) functional roadmap, ensure alignment with institutional priorities and the TTUS Values Culture, and deliver best-in-class technology solutions and customer service to stakeholders system-wide.
The ideal candidate is a strategic, hands-on leader with extensive ERP implementation and support experience in HR/Payroll/Budget disciplines within higher education, proven analytical and influencing skills at the executive level, and a demonstrated commitment to transformative service delivery.
About the University Established in 1996, the Texas Tech University System is one of the top public university systems in the nation, consisting of five universities - Texas Tech University, Texas Tech University Health Sciences Center, Angelo State University, Texas Tech University Health Sciences Center El Paso and Midwestern State University.
Headquartered in Lubbock, Texas, the TTU System is a more than $3 billion enterprise focused on advancing higher education, health care, research and outreach with approximately 21,000 employees and 63,000 students, more than 400,000 alumni, a statewide economic impact of $16.4 billion and an endowment valued at $1.7 billion. In its short history, the TTU System has grown tremendously and is nationally acclaimed, operating at 24 academic locations in 20 cities (18 in Texas, 2 international).
In addition, the TTU System is one of only nine in the nation to offer programs for undergraduate, medical, law, nursing, pharmacy, dental and veterinary education, among other academic areas.
Major/Essential Functions
- Enterprise Resource Planning (ERP) Business Analysis, Configuration, & Implementation work focuses on 3 disciplines: traditional business analysis related activities, system level configuration management, development of software and reports, interface development, systems integrations, data conversion, and the troubleshooting/resolving of testing/production issues.
- Ownership of short to mid-term (1-3 years) execution of functional strategy and the operational direction of the Department.
- Ability to perform detailed investigation and analysis of complex problems.
- Ability to influence others to accept practices and approaches, and ability to communicate and influence executive leadership.
- Provide exceptional customer service through the delivery of best of breed information technology services and resources.
- Build relationships with staff and customers and develop strong partnerships with strategic vendors.
- Incorporate and reflect the values of the TTUS Values Culture in all duties performed and hold staff accountable to them.
- Facilitating associated governance & stewardship committees as assigned.
- Facilitate the Business Analysis processes for:
- Identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives for Enterprise Resource Planning (ERP) applications integrated with business processes/data and IT infrastructure (i.e., an "application system")
- Making recommendations for solutions or improvements to business processes that can be accomplished through an ERP module(s)
- Researching business requirements, developing detailed specifications, and validating the ERP solutions with business stakeholders
- Communicating business stakeholder needs to the ERP development team by translating business requirements into ERP module requirements
- Facilitate ERP Configuration & Implementation process for:
- Programming and configuration of an Enterprise Resource Planning (ERP) application that is integrated with business processes/data and IT infrastructure (i.e., an "application system") including:
- Building and developing application tables/panels/reports, and coding individual modules and complex functions for a client/server enterprise application.
- Integrating software, developing external interfaces, and maintaining technical documentation.
- Designing and developing most aspects of data conversion
- Troubleshooting and resolving testing issues
- Ensure teams are adequately trained and equipped to deliver quality deliverables.
- Other duties as assigned.
Knowledge, Skills, and Abilities ERP systems configuration, development, and systems management knowledge and aptitude; Extensive leadership experience managing diverse groups and projects; Strategic thinker focused on continuous improvement; Ability to build a team culture that encourages diverse perspectives and independent thinking; Allows for and manages healthy conflict and promotes teamwork and collaboration; Exceptional customer service skills and mindset; Deep understanding of the software development life cycle (SDLC); Strong analytical skills; Strong verbal and written communication skills.
Required Qualifications Bachelor's degree in related field required plus six years administrative or management experience. Additional education may be substituted for the required experience on a year-for-year basis.
This position is designated as involving access to critical infrastructure systems and/or research, as defined by Texas Executive Order GA-48. As such, candidates must successfully complete a comprehensive background check prior to employment. Employees are required to comply with all applicable state and federal regulations related to the protection of critical infrastructure. Ongoing employment is dependent upon maintaining eligibility for access and successfully passing periodic security and compliance reviews.
Preferred Qualifications
- At least 5 years of management experience of teams performing ERP software lifecycle management activities.
- Experience managing teams performing one or more of the following IT functions: Business Analysis, Software Development, ERP technology change management, systems integration, data/Business Intelligence reporting development.
- Industry Certifications for Business Analysis and / or applicable technology tool sets such as Microsoft .Net development tools, Oracle database products, Ellucian Banner products.
Safety Information Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.
Does this position work in a research laboratory? No
Required Attachments Cover Letter, Resume / CV
Job Family Information Technology
Job Sub Family IT Applications
Annualized Pay Range $78,900 - $102,600 - $126,200
Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.
Schedule Details Monday through Friday, 8a-5p
EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
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