Special Assets Manager

The positions includes a diverse range of responsibilities in managing the special assets portfolio. Specific responsibilities include, but are not limited to; analyzing financial data to assess risk, developing strategies for clients in financial distress and collaborating with team members to facilitate solutions. This position involves frequent contact with customers, vendors, the general public and bank staff.

The pay range for this position is $65,227 - $97,841/annual.

• Manage Daily Operations of Special Asset Department
• Review Reports for Past Due Consumer Loans, Real Estate Loans, and Commercial Loans daily. Daily review of the Deceased Report and issue Adverse Action notices in accordance with policy.
• In conjunction with the production department managers and loan officers, make telephone calls to past due accounts to set up a repayment plan and work towards solving delinquency.
• Production Managers/Loan Officers with support from Special Assets leads past due calls if under 60 days past due.
• Special Assets with support from Production Department leads past due calls if 61days or over.
• Ensure all comments on delinquent loans are updated in JH to track correspondence with customers.
• Ensure all comments in JH are certified within the specified time in conjunction with the credit department.
• Mail collection letters using the Enhanced Collection Form Letters on the Intranet.
• Review Activity on Past Due Loans Report daily for posting errors.
• Work, in conjunction, with the Credit Department on the quarterly completion of Problem Loan Reports.
• Maintain a working knowledge of bankruptcy, foreclosure and deed-in-lieu proceeds and policies, the settlement offer process and loan modifications requirements.
• Check the regular mail and Bankruptcy Email Box daily for bankruptcy notices. File Claim on Pacer if needed.
• Skip Trace hard to contact customers using TLO system.
• Liquidation of repossessed assets per company policy.
• Prepare Deficiency/Surplus Letter to borrowers in a timely manner.
• Report all repossessions to the Chief Credit Officer and Chief Loan Operations Officer in a timely manner.
• Coordinate with Loan Operations and Credit Department on the OREO / OPPA process.
• Update Special Messages on past due accounts.
• Check delinquent loans for tax deeds, inquire on property taxes and look for proper insurance.
• Develop and maintain solid working relationships with bank legal council to work through Foreclosures, etc,
• Develop and maintain solid working relationship with Law Enforcement and other public officials who may be called upon for assistance.
• Complete non-accrual or Charge Off Forms monthly.
• Review charge offs regularly to determine whether to send file to collection agency or collect the loan in house.
• Review Loan Delinquency Report monthly.
• Chair and coordinate the Special Assets Committee at least twice a month to review Loan Delinquencies and/or Action Items.
• Coordinate with Mortgage Loan Servicing Center on delinquent Real Estate Portfolio Loans.
• Collaborate with Division President, Chief Credit Officer, HR and Admin Team on a consistent, transparent, and proactive solutions-based approach. Share departmental and/or branch issues, concerns, and/or needs with senior leadership as early as possible along with recommendations for consideration by leadership.

Additional Responsibilities

• Complete required bank training courses within assigned time frame(s).
• Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Consistently maintains regular and reliable attendance.

• Adhere to Wheatland Bank Core Values
• Keep management informed of area activities and any significant problems
• Provide exceptional customer service to all customers, both internal and external.

• Represent Wheatland Bank in a Professional fashion to include; professional image, confidentiality, regular and consistent attendance, punctual.
• Additional duties as requested or assigned.

QUALIFICATIONS:

• A minimum of 3 years experience in Banking.
• Bachelors degree in Business Administration, Economics, Finance or related field preferred.

KNOWLEDGE, SKILL, ABILITY:

• Excellent oral and written communication skills.
• High degree of attention to detail as well as excellent organizational skill(s) to perform in a fast-paced environment.
• Must have ability to prioritize and organize heavy workload(s) and demonstrate effective time management skill(s).
• Ability to work quickly and accurately: perform effectively under pressure; meeting multiple and sometimes competing deadlines and make decisions based on regulation(s), company policy(s), knowledge and experience.
• Ability to work both independently and in a team environment.
• Ability to understand and follow complex written and oral instructions.
• Ability to communicate effectively verbally and in writing.
• High school diploma or equivalent.

WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 30 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of travel by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!

We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.