Aging Care Manager 3 (Local Government) - Luzerne-Wyoming County Area Agency on Aging

Commonwealth Of Pennsylvania
$45,487.01 Annually
benefit packages are determined by the county and may vary. please contact the applicable county human resource office directly to inquire about a specific benefit package.
United States, Pennsylvania, Wilkes-Barre
111 North Pennsylvania Avenue (Show on map)
Nov 20, 2025
THE POSITION Are you a patient and organized person who enjoys utilizing investigative skills to ensure the safety of others? Do you want to assist senior citizens with obtaining services that help them stay active and safe? This Aging Care Manager 3 position with the Luzerne-Wyoming Counties Area Agency on Aging (AAA) Protective Services Unit is the role for you. Apply now to achieve your professional goals and make a positive impact in your community with our team! DESCRIPTION OF WORK In this Aging Care Manager 3 role, you will perform a variety of tasks as an Aging Protective Services Investigator to assist and protect Luzerne and Wyoming County residents who are 60 years of age and older. Your duties will involve recording reports of need for protective services and determining the category of need and priority; investigating all allegations of abuse in all categories; conducting face-to-face interviews with the older adult and all collateral contacts, including the alleged perpetrator; and collecting all necessary evidence and documents. All work must be completed within regulatory timeframes. Our team will rely on you to take necessary action to ensure the safety of the older adult on all cases. Responsibilities also include arranging for aging services for the older adult, assuring medical intervention for the older adult, assisting with a protection of abuse order, assisting with an eviction notice at the magistrates, assisting with placement for the older adult, applying for representative payee, and any other actions necessary to protect the older adult. This involves collaborating with other agencies and entities, from law enforcement and financial institutions to the medical community and other social service agencies, to bring each case to a safe and satisfactory conclusion. Join our team to help ensure safety and protection throughout each person's life journey with us! Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Telework: You will not have the option to telework in this position. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year as an Aging Care Manager 2 or Aging Program Assessor; or One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. Hiring preference for this vacancy may be given to candidates who live within Luzerne or Wyoming counties. If no eligible candidates who live within Luzerne or Wyoming counties apply for this position, candidates who reside in other counties may be considered. You must be able to perform essential job functions. Legal Requirements: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS):* 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.