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Site Manager - Seaward Services - NSWC

Hornblower Cruises and Events
Nov 20, 2025
Description

Hornblower is seeking a Site Manager for our Seaward Services operation in Norfolk VA.

About You:

This person will be adaptable, dynamic, and embody Hornblower's RESPECT Service System.

About the Opportunity:

This role is at the Naval Surface Warfare Center, upon reward of contract. The Site Manager serves as the on-site lead responsible for the overall management, coordination, and execution of testing, maintenance, and operational support activities for small watercraft. This role ensures that all assigned personnel, equipment, and facilities operate safely, efficiently, and in full compliance with contractual requirements, technical specifications, and quality standards.

Essential Duties & Responsibilities:



  • Oversee daily, on-site operations and ensure the effective execution of testing, maintenance, and repair activities for small watercraft.
  • Manage a multidisciplinary team of skilled technicians, captains, and support staff, ensuring proper allocation of resources and adherence to schedules.
  • Implement and enforce safety protocols, maintenance standards, and operational procedures.
  • Coordinate with client representatives, program leadership, and other stakeholders to ensure timely communication and reporting of site activities and performance metrics.
  • Review and approve work documentation, maintenance logs, and test records to verify accuracy and completeness.
  • Plan and schedule preventative maintenance and inspection programs to optimize operational readiness.
  • Provide leadership, mentorship, and performance management for assigned staff.
  • Ensure all operations comply with applicable regulations, technical manuals, and company quality management systems.
  • Identify and resolve technical and logistical challenges impacting site performance.
  • Support audits, inspections, and reviews as required by the client or contracting authority.
  • Additional job duties as assigned.


Requirements & Qualifications:



  • High School diploma or equivalent required.
  • Demonstrated technical knowledge of small watercraft systems, including propulsion, hull, electrical, and control systems required.
  • Minimum 10 years of experience managing the testing and maintenance of small watercraft required.
  • Minimum 10 years of experience leading and supervising teams of skilled technical and support personnel required.
  • Proven ability to manage site operations, budgets, and timelines effectively.
  • Strong communication, leadership, and organizational skills.
  • Ability to work in a dynamic, mission-driven environment.
  • Familiarity with government contracting and reporting requirements.
  • Experience supporting DoD, DHS, or similar maritime maintenance programs preferred.
  • Certifications in marine systems maintenance or project management preferred.
  • Work may include both office and waterfront environments in Norfolk, VA.


About Us:

Hornblower's passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies Hornblower's mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.

Qualifications
Education
High School (required)
Experience
10 years: Leading teams of technical and support personnel (required)
10 years: Managing testing and maintenance of small watercraft (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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