Accounts Receivable Clerk

In 2025, Benchmark Human Services celebrates 65 Years of Stories! Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE - those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.

Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, day services and more.

The Accounts Receivable Clerk will support both the billing process and the accurate application of customer payments. This role ensures invoices are prepared in a timely manner, payments are posted accurately, and discrepancies are resolved to maintain healthy accounts receivable. The ideal candidate is detail-oriented, deadline-driven, and comfortable working with large volumes of data.

Benefits:

• Health, vision and dental insurance
• Life Insurance
• 401k plan with company match
• Tuition Reimbursement
• Paid Time Off and Sick Time Pay
• Flexible Spending Accounts (FSA)
• Advancement Opportunities
• Employee Discounts
• Referral Bonuses
• and more!

Essential Functions & Responsibilities:

Billing Responsibilities

• Generate, review, and distribute invoices in accordance with contract terms, billing schedules, and internal policies.
• Verify accuracy of billing data, supporting documentation, pricing, and customer information.
• Process adjustments, credit memos, and rebills as needed.
• Maintain billing logs, invoice files, and audit-ready documentation.
• Collaborate with internal teams to clarify billing issues or obtain missing information.

Cash Application Responsibilities

• Accurately post customer payments.
• Match remittances to open invoices and research unidentified or short-paid amounts.
• Reconcile daily deposits, ensuring all postings align with bank deposits.
• Investigate discrepancies, misapplied payments, and unapplied balances, escalating issues as appropriate.
• Support month-end close activities, including reconciliations and reporting.

General AR Support

• Assist with AR aging reviews and customer follow-up as needed.
• Maintain organized records for billing and cash application processes.
• Support internal and external audit requests.
• Participate in process improvements, SOP updates, and system enhancements.
• Back up others in the department as necessary.

Knowledge, Skills, and Abilities:

• Strong Excel skills (sorting/filtering, VLOOKUP, pivot tables preferred).
• High level of accuracy, attention to detail, and organizational ability.
• Strong communication skills and customer service orientation.
• Ability to manage multiple deadlines.
• Ability to report to work as scheduled.

Qualifications

• High school diploma or equivalent required; associate degree in accounting or business preferred.
• 1-4 years of experience in billing, cash application, or accounts receivable.

Interested candidates can apply online at BenchmarkHS.com/Careers

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Benchmark has provided services for 65 years. Learn more about our 65th anniversary celebration: 65 Years of Stories.