Project Specialist II - Transit Operations Absenteeism

SALARY

$75,400.40

POSITION SUMMARY

Under direction, performs various administrative and absenteeism-related project activities in support of the office of the Chief Transit Officer, including departmental-wide data analytics as it relates to absenteeism, strategic project support, departmental administrative support, and special projects as assigned.

PRIMARY RESPONSIBILITIES

* Collects, analyzes, and evaluates data gathered from various projects related to absenteeism and synthesizes the data into meaningful reports and presentations.

o Performs research and gathers information and data on employee absenteeism and compliance with CTA's leave policy.

o Reviews correspondence from the third-party administrator daily to notify departments of the employee status.

o Conducts audits of departmental leave to identify trends that impact staffing.

o Collaborates closely with Analyst and departments to gather pertinent information regarding the employee's leave status.

o Updates logs, records, and databases with data collected for analysis according to record-keeping practices.

o Creates detailed and concise presentations and reports based on the analysis performed and provides information to management.

o Preserves confidentiality of the employee medical documentation and files.

o Maintains knowledge of all applicable leave and accommodation policies including FMLA, and ADA.

* Maintains files and correspondence on behalf of the office of the Chief Transit Officer.

o Organizes and maintains files and correspondence and follows up on pending communications and projects with limited direction.

o Reviews and routes routine correspondences received to correct individuals, as needed.

o Communicates with various individuals and departments to distribute department communications.

* Acts as a liaison with various departments to aide in project management and completion.

* Performs related duties as assigned.

MANAGEMENT RESPONSIBILITIES

Reporting to this position are the following jobs:

Job Title

* None

CHALLENGES

* Organizing and analyzing data from numerous and diverse sources.

* Monitoring absenteeism for several departments within Transit Operations.

EDUCATION/EXPERIENCE REQUIREMENTS

* Bachelor's degree in Business Administration, Management, or a related field, plus three (3) years of experience in an administrative position that includes project management, budget management, report preparation, and/or data analysis functions, or an equivalent combination of education and experience relating to this position.

PHYSICAL REQUIREMENTS

* Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.

* Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.

KNOWLEDGE, SKILLS, AND ABILITIES

* Working knowledge of business analysis standards and processes.

* Working knowledge of project management methodologies.

* Working knowledge of administrative management policies and procedures.

* General knowledge of pertinent laws and regulations.

* Advanced computer and analytical skills.

* Strong verbal and written communication skills.

* Good project management and analytical and decision making abilities.

* Ability to work with sensitive information while maintaining strict confidentiality.

* Ability to report findings in a clear and concise manner.

* Ability to prepare detailed analytical reports.

* Ability to verify accuracy and completeness of forms and databases.

* Ability to present information and report updates effectively.

* Ability to gather and analyze information.

* Ability to work independently without supervision.

* Ability to work to collaborate and work in a team environment.

WORKING CONDITIONS

* General office environment.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

* Standard office equipment.

* Personal computer and related software.