Revenue Cycle Manager

Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for an experienced Revenue Cycle Manager in Greenwood Village.

We realize that it sounds cliche but it is true - taking care of cancer patients is a calling. It's much more than a job. Each of us has a unique story that brought us to Rocky Mountain Cancer Centers (RMCC), but those stories usually share common themes of care, compassion, and commitment.

No matter the role each RMCC team member serves in, the goal is the same: to provide the best care possible for each and every one of our patients. Whether we are a nurse holding our patient's hand, or a scheduler on the phone finding an appointment that fits into a patient's schedule, we are deeply connected to our patients and do what we can to help.

If this sounds like you, we'd love to have you join our team.

Salary Range: $85,000.00-$115,000.00

Pay is based on several factors including but not limited to education, work experience, certification, etc. As of the date of this posting, in addition to your salary, RMCC offer the following benefits for this position, subject to eligibility requirements: Health, dental, and vision plans; wellness program; health savings account; flexible spending accounts; 401(k) retirement plan; life insurance, short-term disability insurance; long-term disability insurance, Employee Assistance Program; PTO, holiday pay, tuition reimbursement, and employee paid critical illness and accident insurance.

SCOPE:

Manages front-office revenue cycle operations across multiple sites, including patient intake, insurance verification, charge capture, charge entry, and patient collections. Ensures compliance with federal and state regulations, payer guidelines, and USON policies.

Works closely with the centralized Revenue Business Office (RBO) to maintain seamless workflows, reduce denials, and optimize cash flow. Collaborates with office managers and front-office teams to implement best practices and uphold the US Oncology Compliance Program, including the Code of Ethics and Business Standards.

Directly leads a team of 15+ Patient Financial Counselors, providing training, guidance, and support to drive performance and deliver an exceptional patient experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage front-office revenue cycle processes, including registration, insurance verification, charge capture, charge entry, and patient collections.
• Ensure compliance with payer guidelines, regulatory requirements, and USON policies; maintain charge capture systems and implement updates.
• Act as liaison with the Revenue Business Office (RBO) to resolve issues and optimize workflows.
• Lead and develop a team of 15+ Patient Financial Counselors, coordinate onboarding, training, and ongoing process improvements.
• Serve as Super User for practice management systems; oversee rollout of system updates and maintain front-office standards.
• Conduct audits, monitor KPIs (registration accuracy, charge lag, clean claim rate, collections), and implement strategies to reduce denials and improve cash flow.

MINIMUM QUALIFICATIONS:

Bachelor's degree in healthcare administration, Business, or related field with 3-5 years in revenue cycle operations, strong knowledge of front-end processes, leadership skills, and proficiency in EHR/practice management systems.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Requires vision and hearing corrected to normal ranges.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment and requires significant interaction with management, staff and external auditors and clients. Work will require frequent travel by air or automobile, approximately 50% of workweek, on average.

All qualified candidates are required to pass a background check and non-federal drug test (which excludes marijuana) post offer of employment and prior to hire.

Candidates will be required to show proof of being vaccinated against influenza upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.

This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early. To apply for this position, start the process by clicking the blue "apply" button.