Vice President of Digital Delivery & Systems

Are you a forward-thinking technology leader ready to shape WSECU's future, driving digital transformation at a member-focused financial cooperative? WSECU is seeking a collaborative leader to oversee our digital channels, champion innovation, and ensure our technology initiatives delivery maximum value for our members and staff.

The Vice President of Digital Delivery & Systems is a key contributor to the business strategy, accountable for recommending, planning, and leading all digital initiatives, building and reviewing business plans, managing system health, and deciding on build, buy or partner solutions. They direct a team that supports development teams and configures technology platforms to support smooth business operations, overseeing all digital member interactions. They will combine their technical expertise with business insight, assessing needs, technology options and return on investment to deliver value. The VP also plays a vital role in mentoring and developing direct reports and acts as the primary advisor for our Agile cross-functional teams (CFTs).

What you'll do:

Strategy and Planning:

• Partner with the Chief Digital Officer and peers to own and drive WSECU's digital delivery strategy
• Translate long-term division into actionable digital roadmaps and innovative solutions
• Oversee system performance, investment portfolios, and digital budgets to ensure cost-efficiency and high satisfaction

Technology Delivery

• Balance cost-effective delivery with exceptional member experience
• Lead system implementations, manage ROI, and leverage platforms to their full potential
• Champion continuous improvement and development (CI/CD) to boost productivity and service levels
• Collaborate with third-party vendors and manage contracts and service agreements

People Leadership

• Providing strong leadership, coaching and development for the Agile Product Owners, Digital Delivery leaders, and Business Systems Analysts
• Serve as the primary VP advisor for Agile Delivery Teams, applying scrum and development best practices
• Foster a culture of innovation, compliance, and service excellence

What you bring to the team:

• Bachelor's degree in business, finance, data analytics, computer science, information technology or a related field.
• Ten (10) or more years of experience as a senior technology leader with broad knowledge across multiple technology systems.
• Five (5) or more years overseeing digital banking systems, system integrations, and systems analytics and insights.
• Five (5) or more years leading strategic planning, complex budgeting, and personnel management in a matrix environment.
• Preferred: experience in member business lending/services, new account opening, deposits, and/or collections.
• Experience may be concurrent
• Familiarity with scrum, agile and other development methodologies and best practices
• Proficiency leading presentations and facilitation with executive leaders, with the ability to deliver written and oral presentations to diverse audiences
• Proven leadership, organizational, teamwork, and budgeting skills with a high degree of accuracy and problem solving

Competitive Base Pay, dependent on relevant qualifications, plus an annual discretionary incentive plan and full-time benefits package.

• The target starting pay for this position is $170,556.03 - $284,276.72 annually, typically set for new hires within thefirst half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant's pay history into account.
• The range above allows our employees room for growth through annual merit and other pay increases during their tenure in the position.

Where we're located: 330 Union Ave, Olympia WA. Employee must reside and perform all work in the state of Washington. This is a hybrid position that blends working in-office and from home, working onsite at least two days per week.

When you'd work: Monday - Friday, 8:30 am - 5:30 pm, full time minimum 40 hours per week, with scheduling flexibility to meet service needs for this Exempt position

Working from home/hybrid requirements:

• Reliable, high-speed home internet connection
• Private, confidential workspace, away from distractions and other people
• Suitable desk/surface and desk chair

Perks: Here are a few benefits and perks we offer:

• Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU
• Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
• 11 Paid Holidays
• Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees
• 401(K) with 8.5% Contribution by WSECU to begin the first of the quarter after 1 year of service
• Paid Volunteer Leave
• Tuition Assistance
• Employee Assistance Program & Employee Discounts
• And, you get to work with some awesome people!

WSECU was named to the Forbes Best-In-State Credit Unionlist in 2025, making us theonly credit union in Washingtonto earn this recognitionfive years in a row!

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We champion our employees' unique differences because we believe diversity is critical to the success of our members and the communities we serve. We're proud to provide a workplace based on equality and do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local law.

Accommodations are available for applicants with disabilities. If you are an individual with a disability and require a reasonable application to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 360-754-2118 or email us for assistance.