Service Writer - AEQ Deadhorse

ABOUT ASRC ENERGY: WINNER OF THE BEST PLACE TO WORK BY ALASKA BUSINESS MAGAZINE IN 2023, 2024 & 2025

ASRC Energy Services, LLC is part of the Alaska Native corporation, Arctic Slope Regional Corporation (ASRC) family of companies. ASRC is a private, for-profit corporation that is owned by and represents the business interests of its approximately 14,000 Inupiaq shareholders. As the largest Alaskan-owned company employing over 15,000 people worldwide, ASRC and its subsidiaries are poised for the next era of growth with continued dedication to providing maximum benefit to our shareholders.

We're proud to be recognized as a Best Place to Work by Alaska Business Magazine in 2023, 2024, and 2025, a Most Loved Workplace by Best Practices Institute, and a Best Company to Work For in Alaska by MSN Money, 24/7 Wall St., and Zippia. We've also earned multiple ConocoPhillips Supplier Recognition Awards for Focus on Execution.

JOB SUMMARY

The Service Writer is responsible for ensuring accurate data entry within the fleet management system and preparing complete and accurate work orders. This role monitors and maintains the Preventive Maintenance (PM) schedule, tracks compliance, and develops both look-ahead and daily maintenance schedules. The Service Writer also works closely with the parts team to support efficient parts room operations and overall maintenance workflow.

ESSENTIAL DUTIES

• Daily contact with the General Foreman and Shop Foreman to review and assess work in conjunction with Shop Foreman and prepare daily work list based on parts and bay availability.

• Maintain and administer AEQ Fleet Focus program including data entry and maintenance, periodic audits, and reporting requirements.

• Collaborate with Shop Foreman to determine shop flow and determine priorities.

• Prepare work orders including review of work estimation and facilitating approval process consistent with industry standards and local practices.

• Research and identify maintenance trends to provide early solutions to reliability challenges.

• Make and receive company and client phone calls related to vehicle and equipment repairs and PM scheduling.

• Coordinate PM program requirements including writing PMs, tracking, and scheduling PMs, and coordinating with users and Shop Foreman to ensure timely completion.

• Monitor Work orders for equipment readiness and develop shop schedule in conjunction with General Foreman and Shop Foreman.

• Prepare weekly reports including but not limited to schedules, shop KPI, Fleet Focus metrics and facilitate regular review meetings.

• Comply with Company and customer policies and procedures.

• Support AES zero-incident safety culture and assume personal accountability and responsibility for safe work practices in all projects, activities, and operations.

• Other duties will be assigned to this position as needed.

REQUIRED EXPERIENCE

• Must be authorized to work in the U.S.

• A High School Diploma or equivalent is required.

• A valid (U.S issued) Driver's License is required.

• A North Slope Training Cooperative (NSTC) safety training certification is required.

• The ability to work 84 hours a week on a 3x3 rotation is required.

• At least five (5) years of experience as a Service Writer is required.

• Proficiency with FleetFocus and the Microsoft Office Suite is required.

PREFERRED EXPERIENCE

• Three (3) or more years of experience working as a Service Writer specifically in the Petrochemical or Oil and Gas industry, on the North Slope, and/or in other Arctic environment is preferred.

• Working knowledge and craft skills to estimate and prepare work orders for equipment to include but not limited to: Kenworth, Peterbilt Tractors, Link belt, Grove Cranes (30 Ton to 150 Ton), CAT (D-8, D-9 dozers, 330B excavators, 14 & 16H&M blades and vibratory compactors), Hitachi excavators, Genie and JLG manlifts, Westmark crude/diesel tankers, Westmark 100bbl - 325 bbl vac trailers, Volvo L50 to L220 loaders is preferred.

• Previous experience working on power train, hydraulic, air, and electrical systems is preferred.

If you are an ASRC Shareholder looking for exciting training opportunities within ASRC Energy, Click here to learn more about the Nutaaq program.

TOTAL REWARDS

ASRC Energy Services, LLC is proud to offer a competitive benefits package aligned with our core ASPIRE values. Our total rewards program is designed to attract and retain top talent while supporting the health, well-being, and professional growth of employees and their families.

We provide comprehensive medical coverage through the Federal Employee Health Benefits Plan (FEHB), as well as dental and vision insurance. Employees are eligible to participate in a 401(k) program with a company match of up to 4% and immediate vesting after just two pay periods. To further support employees and their households, we offer access to an Employee Assistance Program (EAP), along with a wide range of supplemental insurance options including voluntary life insurance, short- and long-term disability, accidental death and dismemberment (AD&D), pet insurance, legal services, identity theft protection, hospital indemnity, accident insurance, and critical illness coverage.

We are also committed to professional development by providing tuition reimbursement opportunities and internal learning resources through our ASPIRE Academy.

To learn more about our full suite of benefits, please visit our benefits page.

WHY WORK WITH US

At ASRC Energy, people come first. We collaborate, value every contribution, and invest in the success of our employees, families, and communities. If you're looking for meaningful work with a company that values safety, integrity, and growth, start your career with ASRC Energy and ASPIRE with us.

Absolute Integrity: We do the right thing because it's the right thing to do.

Safety: Safety is our foundation - we bring it everywhere we go.

People First: We take care of our people, and our people will take care of the business.

Inupiat Heritage: We believe in "one crew, one journey" and honor the values of our founders as we develop the future.

Resilient Family: We encourage the right balance and cultivate strong relationships with our clients and colleagues.

Exceptional Service Quality: We deliver excellence by focusing on client needs and continuously improving our performance.

WORKING ON THE NORTH SLOPE

While working on the North Slope of Alaska, your lodging and food will be provided to you. All camps provide warm meals and options to grab a quick lunch or snack from the spike rooms. Rooms vary from single status to shared rooms where your roommate may work the opposite shift. Wi-Fi and Internet is free and available within the camp. Services vary depending upon where you are staying; however, most facilities offer housekeeping, self-serve laundry, commissary, mail, gyms, TV/Theater Room, etc. Each facility will have its own accommodation and policies that will be reviewed upon on-site orientation.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment requirements outlined below are representative of those necessary to successfully perform the essential functions of this position. A post-offer, pre-hire Functional Capacity Evaluation (FCE) will be conducted to ensure an employee's ability to safely meet job standards. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. Candidates must be able to comply with the ASRC Energy Driving Records and Motor Vehicle Use Policy, successfully pass a pre-employment drug test which may include both urinalysis and hair testing, and meet the physical requirements of working in a remote location under arctic conditions. In addition, candidates will be required to pass a Fit-for-Duty Exam, complete a background check, and obtain and maintain an access badge for the work location. The availability of this position is contingent upon the Company's continued operational needs once training is completed.

If you need assistance or reasonable accommodation to apply for this position, please contact the ASRC Energy Human Resources Team at (907) 334-1688.

EQUAL EMPLOYMENT OPPORTUNITY POLICY STATEMENT

We comply with the terms of Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Act (VEVRAA). All decisions pertaining to employment, upgrading, promotion, demotion, transfer, recruitment advertising, recruitment selection, layoff, terminations, training, compensation, benefits, and educational assistance will be executed without regard to race, color, sex, age, national origin, religion, marital status, pregnancy, childbirth or related medical conditions, parenthood, medical condition, disability, status as a protected veteran, sexual orientation, gender, gender identity, genetic information, or any other basis or characteristics prohibited by applicable law.

For more information please visit: Workplace Discrimination is Illegal & Pay Transparency Nondiscrimination Provision

NOTE TO ALL CURRENT EMPLOYEES

It is recommended that all current employees inform their managers when they apply for new positions as leadership will be notified of current employees applying for posted positions.