IT/Cyber Process Developer and Manager

AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training.

As a ITSM IT/Cyber Process Developer and Manager with AMERICAN SYSTEMS you will have the opportunity to do the following:

Ensure all Inforation Technology and cyber business processes are documented and executed in accordance with policy.
• Identifies process issues for improvement, creates and implements new Information Technology or cyber processes to mitigate risks.
• Maps business process using workflow diagrams, capturing decision metrics, and validating requirements.
• Evaluate current Information Technology workflows to identify inefficiencies and areas for improvement.
• Develop new Information Technology processes and optimize existing ones to streamline operations and enhance productivity.
• Create detailed Information Technology process documentation and training materials to ensure compliance and facilitate understanding among team members.
• Track and assess the performance of implemented processes to ensure they meet organizational goals and compliance standards.
• Work closely with various departments to understand their needs and ensure that process improvements align with Inforamation Technology business objectives.

• High School diploma and 7+ years of related work experience
• Requires an active TS/SCI clearance and the ability to obtain SAP
• Minimum of 7 years of IT or cybersecurity experience in roles such as System Administrator, Network Administrator, Information Systems Security Officer (ISSO) or other related roles.
• A DoD Directive 8570/8140 Information Assurance Technical or Manager Level I certification would be a plus.
• ITIL, Six Sigma, Lean management or similar would be a plus