Reference Lab Product Manager, Global Diagnostics

States considered: US Remote

Role Description

• Accountable for assigned products, owning the product roadmap, vision, and strategy from cradle to grave, including budget guidance.

• Bring strong project leadership capabilities to coordinate cross-functional work,maintainmomentum, and drive execution of roadmap priorities.

• Incorporate inputs from subject matter experts (SMEs) on a Cross Functional Product Team (CFPT) to define problem statements and prioritize product backlog.

• Lead the CFPT and sub-teams in product break-fix needs, constant maintenance, performance improvements, and delivering enhancements and new innovations that create long-term customer value.

• Able to influence colleagues, stakeholders, and key executives through use of data and logic.

• Attune to customer needs in veterinary medicine and their experience using our diagnostic products to be better positioned to delight our customers and better animal health with product features.

Define problem statementsandproduct vision+strategy,andmaintainproduct backlog by:

• Conductingcontinuous product discovery, which is sustained practice of experimentation and customer conversations to inform product development decisions which is key to be acknowledged as aVoice of Customer (VOC)expert.

• Aligning with Commercial teams on product financial and strategic goals.

• Knowing the product users, product operations, and connecting the two into clear product requirements; this includes an in-depth understanding of veterinary needs and best practices within animal hospitals.

• Monitoring product performance and Key Performance Indicators (KPIs).

• Providing ROI assessments for projects and understanding when to make tradeoffs in investing between projects and features.

• Bringing on-the-ground feedback into product backlog with long-term strategy in mind.

• Putting emphasis on continuous improvement and prioritization.

• Deliveringon open items in product backlogs with planned release schedule.

Lead CFPT and sub-team collaboration by:

• Guiding empowerment of these CFPTs to make key decisions.

• Assigning team level Objectives and Key Results (OKRs).

• Working effectively with other functions within Zoetis which includes team building, facilitation, giving and receiving feedback, and promoting psychological safety.

• Clearly communicating priorities, decisions, and next steps to keep projects moving forward.

• Owning meeting cadence, agenda discipline, tracking, and follow-through across teams.

• Identifyingandleveragingteam members tocome up withcreative solutions to solve customer problems and understand that consistent innovation is the results of each product team member contributing their passion and their ideas.

• Holding teams accountable to the results and not being afraid to sign up for these results.

• Being the VOC.

Be internal advocate, product expert,and product evangelist:

• Drivingallfacetsof product experience in new product launches across global markets, supporting customer, colleague, and company preparation efforts, and helping transfer materials andexpertiseto the commercial and medical teams.

• Communicatingregularly with Commercial, Medical, and Support teams on product update and deployment plans including creating documentation needed toassistwith training and service.

• Trackingindustry trends and the competitive landscape.

• Operatingas product owner in ZTD software release process.

• Workingwith a network of research veterinarians and/or experts in a variety of veterinary disciplines.

• Partneringwith Zoetis Business Development (BD) and GMS External Supply/Procurement to negotiate or re-negotiate agreements, if applicable to product.

Skills/Traits:

• Action oriented:"can do" and "does do" attitude; authentically engaged with people and situations with high energy and proactive problem-solving acumen.

• Displays empathy and curious:demonstrateddeep commitment to internal colleagues and customers; loves getting to the "why" and open tonew ideas.

• Passionate, enthusiastic, andstorytelling:be the fuel that inspires colleagues and drives contagious excitement for the product.

• Team player:loves being part of a team, both leading and serving.

• Accountable with globalmindset:commits to stretch goals and delivers; holds self to highest performance standards; takes ownership for mistakes; delivers tough messages directly.

• Humble and hungry:confidence without arrogance; driven to continually improve regardless of prior successes or failures.

• Operational rigor:holds project plans, tracking,statusand documentation to a high standard.

• Demonstrates strong organization abilities:attention to detail, effective time management, active listening, concise communication and writing skills, and great follow-through.

Experience:

• 3+ years in Product Management, product developmentroleor equivalent industry experience.

• Demonstrated ability to learn multiple functional areas of business - engineering, design, finance, sales, or marketing.

• Proven ability to engage with SMEs and company leaders in a constructive and collaborative relationship.

Education:

• BA/BS degree in scientific discipline or business.

• MBA, DVM, PhD or other advanced degree preferred, but notrequired.

The US base salary range for this full-time position is $91,000- $148,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

This position is also eligible for short-term incentive compensation.

This position is also eligible for long-term incentives.

In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional

and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning

on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.

Visit zoetisbenefits.com to learn more.

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.