Revenue Cycle Quality Training Analyst

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

Please log into myWORKDAY to search for positions and apply.

This role is all about bringing learning to life!
As our Training & Development Specialist, you'll be the creative engine behind designing, developing, and delivering dynamic training programs across the organization. From crafting standout New Hire Registration courses to leading refresher sessions and system trainings, you'll make sure our teams feel confident, capable, and energized.

You'll dive into special projects, strengthen quality assurance efforts, and ensure compliance training is consistently top-notch. You'll also partner closely with Registration teams-reviewing performance, running quality checks, and helping test system updates to keep everything running smoothly.

• Education: Bachelor's degree in a healthcare field or a mix of education and experience that brings equivalent knowledge to the table.

• Experience:

  • At least three years in Revenue Cycle, with a solid understanding of Registration, Scheduling, and billing workflows.

  • Hands-on experience collaborating with training teams and educating staff on software, processes, and excellent customer service.

• Collaboration: Comfortable partnering with hospital administrators and department leaders to get things done.

• Communication Skills: Strong interpersonal, writing, and presentation skills-you can deliver information clearly and keep people engaged.

• Professional Skills:

  • Independent thinker with great judgment and discretion.

  • Detail-oriented, organized, and able to juggle multiple priorities.

• Technical Skills:

  • Proficiency in Microsoft Office (Word, Access, Excel, PowerPoint).

  • Willingness to learn additional software as needed.

  • Experience working with Cerner Revenue Cycle Systems.

• Industry Knowledge: Advanced understanding of healthcare financial data, revenue cycle processes, and industry best practices.