New

Visit Coordinator

University of North Carolina Charlotte

$40,350 - $46,500

United States, North Carolina, Charlotte

Nov 25, 2025

Visit Coordinator

Please see Special Instructions for more details.

The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
Do not write 'see resume' on your application when completing the job duties section.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Position Information

General Information

Vacancy Open to	All Candidates
Employment Type	Permanent - Full-time
If time-limited, note appointment end date
Hours per week	40
Months per year	12
Position Number	000958
NC Salary Grade Equivalency	GN07
Classification Title	University Program Associate - Journey
Working Title	Visit Coordinator
Salary Range	$40,350 - $46,500
Anticipate Hiring Range	$40,350 - $46,350
FLSA Status	Non Exempt
Division	Academic Affairs
Department	Enrollment Management (Adm)
Work Unit	Undergraduate Admissions
Work Schedule	8:00 am - 5:00 pm, Monday - Friday with occasional evening and weekend hours required, as necessary.
Primary Purpose of Position	The Visit Coordinator is responsible for coordinating a variety of experiences for Undergraduate Admissions to ensure prospective students receive a positive, informative, and well-organized visit to campus. Duties include: Overseeing daily visit center and tour operations Supervising Visit Program student workers Ensuring coverage for campus tours/front desk Responding to inquiries via phone/email Ordering supplies Continually improving the campus visit process for visitors
Minimum Education/Experience	Required Minimum Qualifications: Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Essential Job Duties	Ensure daily front desk/building and tour operation needs are met. This involves communicating with multiple teams, scheduling students and staff, maintaining equipment and technology, and ensuring all interior and exterior areas are clean and functioning. Recruit, hire, train, and mentor student workers in the areas of front desk or tour guide leadership teams. Ensure the admissions center and tour supplies are maintained and ready for use, including inventory, ordering/restocking of materials, keeping updated printed materials and submitting needed maintenance requests. Respond to guest communication regarding campus tours and other visit program inquiries via telephone, email and in person. Work with the Visit Manager to improve processes and provide the best possible campus visit for visitors. Maintain a positive work environment by acting and communicating effectively with students, visitors, co-workers and managers. Other duties as assigned.
Other Work Responsibilities	Other duties as assigned
Departmental Preferred Experience, Skills, Training/Education	Experience working in Higher Education Demonstrated competencies gained through experience in program coordination/planning, management of students, or an equivalent combination of education experience. Experience providing quality service to internal departments and external guests. Experience in scheduling meetings, coordinating events and compiling/drafting/proofreading documents. Preference given to graduates of UNC Charlotte and the volunteer Niner Guide Program, campus tour guide.
Necessary Licenses or Certifications
Work Location	Gage Undergraduate Admissions Center
Posting date	11/25/2025
Closing date	12/03/2025
Proposed Hire Date	01/05/2026
Contact Information
Special Notes to Applicants	The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report The Search Committee will not contact references without first verifying permission with the finalist. Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. Do not write 'see resume' on your application when completing the job duties section. UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Posting Specific Questions

Required fields are indicated with an asterisk (*).

*
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?

(Open Ended Question)
*
Do you have a Bachelors Degree or equivalent combination of training and experience?
- Yes - I have a Bachelor Degree or higher
- Yes - I have an Associates degree and at least two (2) years of experience related to position
- Yes - I have a High School Diploma/GED and at least four (4) years of experience related to position
- No
*
Have you volunteered or been a part of a university campus tour program? If yes, please describe your experience including specifics on your individual role(s).

(Open Ended Question)
*
Please describe your guest service experience and any training you have received in this area.

(Open Ended Question)
*
Do you have program coordination or volunteer management experience? If yes, please explain your experience.

(Open Ended Question)

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Cover Letter / Letter of Interest
Contact Information for References

Optional Documents