Repair Technician

Why join us?

We're on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives.

At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What's more, you'll be part of a work culture where collaboration is the norm and individuality is welcomed.

As a member of our team, you'll have the power to make it happen. You'll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers' lives.

What you'll do:

Are you a detail-oriented problem-solver who enjoys staying active throughout the day? Are you looking to be part of a mission-driven company where your work has real impact? We're looking for a Repair Technician to help ensure our assistive speech devices are repaired correctly, accurately and reliably to the people who need them most. This role is ideal for someone who is tech-savvy, organized, and thrives in a steady, hands-on environment where consistency and care matter just as much as efficiency.

This is a full-time, in-person, 3-month contract role, Monday through Friday, based at our North American headquarters in our brand-new Moon Township facility.

Office Address: 1400 Cherrington Pkwy, Moon Township, PA 15108

As a Repair Technician, you will be responsible for:

• Perform device repairs within a timely manner.

• Communicate with tech support to fully understand the nature of the performance problem and ensure proper repair.

• Inspect finished products for quality and adherence to customer specifications.

• Use Microsoft Office suite (Teams, Outlook, shared documents and drives) to collaborate with coworkers all throughout the country.

• Utilize warehouse systems including barcode scanners, Enterprise Resource Planning software (Microsoft Dynamics 365), and shipping software to track, log, and update shipping information.

• Actively contributes to continuous process improvement by identifying opportunities to optimize warehouse organization and streamline shipping processes.

• Collaborate with our team in other departments to resolve any shipping issues and ensure the flow of shipments is uninterrupted.

• Follow all safety protocols and always maintain organization and cleanliness in compliance with 5S standards.

• Perform various other tasks assigned by manager.

What you'll bring:

• Interested in lean process improvement and contributing to efficiency gains in the warehouse environment.

• Take pride in your work and your team's accomplishments, continuously seeking to improve yourself and help your team reach higher goals than thought possible.

• Prior repair technician experience and are familiar with electronic component repairs.

• Familiarity with ERP/WMS systems, especially Microsoft Dynamics 365.

• Experience working with Haz mat or international shipments.

Physical Requirements:

• Lifting and Carrying: Ability to lift and carry items up to 50 lbs. (Occasionally heavier with assistance).

• Standing and Walking: Prolonged periods of standing and walking throughout the warehouse.

• Bending and Stooping: Frequent bending and stooping to access inventory and storage areas.

• Reaching and Handling: Regular reaching overhead and handling of materials and equipment.

• Climbing: Occasional use of ladders or step stools to access high shelves.

• The noise level in the work environment is moderate, and cleaning products, tools, and equipment are part of daily operations.

Why You'll Love Working at Tobii Dynavox

Brand New, State-of-the-Art Office

Work at the North American Headquarters in our newly designed, state-of-the-art office. A space built for innovation, collaboration, and comfort, complete with free parking and modern amenities.

Consistent Schedule with Flexibility

Enjoy a Monday-Friday work schedule with flexible start times to support your work-life balance.

Competitive Pay & Comprehensive Benefits:

We offer full-time hours, competitive pay ranges and a full benefits package designed to support your well-being and growth.

Our Benefits Package Includes:

*Paid Leave Time (PLT)

*Sick Time

*Paid Holidays

*401(k) Retirement Plan

*Healthcare Coverage

*Wellness Reimbursement

*Tuition Reimbursement

*Parental Leave

Your voice matters: We foster a culture where your ideas and feedback is encouraged

Growth-focused: Opportunities for personal and professional growth

Supportive team: Join a collaborative, friendly, and motivated group of individuals

Join a team that values balance, development, and long-term stability all while helping empower individuals through our life changing assistive communication technology solutions.

Apply today!

We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we'd love to hear from you.