Director, Identity & Access Management

Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.

Summary of Position

We are seeking an experienced cyber professional to lead the Identity and Access Management team in Teladoc's cybersecurity organization. The Identity and Access Management Director will be responsible for strategic design, implementation and governance of enterprise-wide IAM programs.

Essential Duties and Responsibilities

• Lead the IAM function and work collaboratively to enhance and mature the organization's IAM program while ensuring it supports business objectives and security goals.

• Develop and implement a comprehensive strategy for IAM including Privileged Access Management, Authentication and Lifecycle Management, including roadmap development and budget oversight.

• Stakeholder management across the organization to roll out capabilities.

• Partner with IT, security engineering, and business project teams to identify identity-related risks and recommend solutions to mitigate those risks through effective access controls and identity management practices.

• Establish and oversee the use of IAM tools and technologies for secure user authentication, single sign-on (SSO), multi-factor authentication (MFA), and privileged access management (PAM).

• Ensure the continuous improvement of IAM policies and practices in response to evolving threats and regulatory requirements.

• Partner with the Governance, Risk, and Compliance (GRC) team to integrate IAM controls into the broader risk management framework and assess the company's residual risk.

• Provide IAM expertise to development teams, supporting the integration of secure identity management practices into software development lifecycles, and ensuring security by design.

• Lead initiatives such as IAM workshops and training sessions to drive awareness and knowledge of IAM across the organization.

• Measure and report on the effectiveness of IAM programs.

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Supervisory Responsibilities

Yes

Qualifications Expected for Position

• Degree: Bachelor's degree from an accredited four-year program (years of experience may substitute for education).

• Experience: 10+ years of relevant work experience, with 5+ years specifically focused on identity and access management in a security role and 3+ years of people management experience.

• Communication & Leadership: Strong prioritization, time management, and communication skills are essential, as this role involves managing staff, working with internal and external stakeholders, and engaging with both technical and non-technical audiences.

• IAM Expertise: Extensive experience with identity and access management concepts such as Zero Trust, identity governance, access control policies, role-based access control (RBAC), privileged access management (PAM), SSO, MFA, and IAM technologies.

• Cloud IAM: Practical experience securing identity and access in cloud environments, including public and private cloud services.

• Regulatory Knowledge: Deep understanding of IAM frameworks and standards, including SOC II, HIPAA, NIST, HITRUST, ISO, FedRAMP, and other industry regulations.

Bonus Qualifications

• Experience in regulated environments (e.g., healthcare/HIPAA) is highly preferred.

• Certifications (Desirable): CISSP, CISA, CISM, or other relevant certifications in IAM are preferred but not required.

The base salary range for this position is$180,000 - $200,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.

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As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.