Security Officer - Dispatch Operations Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Dispatch Operations Desk in Richardson, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer with Allied Universal at a commercial real estate location, you will monitor alarm panels, manage access control systems, and communicate with team members to help to deter security-related incidents. Your presence and professionalism contribute to a welcoming environment, while your attention to detail supports building operations. Join a team that values agility, reliability, and integrity, and make a positive impact through exceptional customer service and teamwork.

Position Type: Full Time

Pay Rate: $18.53 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by following security-related procedures and site-specific policies at the location.
• Monitor and respond to incidents and critical situations in a calm, problem-solving manner from the dispatch post.
• Operate communication systems to coordinate security-related activities and assist with emergency response when appropriate.
• Maintain detailed logs and records of all incidents, calls, and dispatch activities as required by site protocols.
• Communicate with on-site personnel to relay important information and coordinate response efforts.
• Support security-related operations by monitoring surveillance equipment and/or alarm systems.
• Assist in helping to deter unauthorized activity by maintaining an active presence at the dispatch post.
• Work collaboratively with Allied Universal team members and client representatives to address security-related concerns within the commercial real estate environment.

Minimum Requirements:

• State, county, or city issued security license is preferred.
• Alarm panel experience is preferred.
• Access control or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.