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**Internal Only** Academic Advisor Senior

University of Kansas
United States, Kansas, Lawrence
1450 Jayhawk Boulevard (Show on map)
Dec 01, 2025
Position Overview
Jayhawk Academic Advising (JAA) is a unit within Academic Success, a division of Academic Affairs. JAA provides comprehensive academic advising services for new and currently enrolled students and serves all undergraduate majors and some graduate programs across the University. JAA is staffed by professional advisors, support staff, and graduate assistants. JAA maintains a highly student-centered focus and demonstrates commitment to continuous quality improvement and resilience for a dynamic and changing work environment.

Senior Academic Advisors provide holistic and proactive academic advising to support a caseload of students. They may be called upon to serve a more complex caseload of students, serve students with specific needs, utilize inquiry to applicant and retention student coaching methods, or serve students who are exploring. Senior Academic Advisors have the expertise to advise across their assigned KU Student Pathway and may be called upon to help cover advising caseloads in times of transition. This role is central to the development and maintenance of faculty and staff relations. It serves as a crucial link enhancing the overall educational experience and supporting student success. This position reports to an Assistant Director or Lead Academic Advisor of Jayhawk Academic Advising.

All advising positions in JAA are assigned to a specific KU Student Pathway as a part of an embedded advising model. Student pathway assignments will be determined by what is mutually beneficial to the needs of JAA and the advisor.

Job Description
70% - Academic Advising
  • Provide proactive and holistic academic advising to assigned new and currently enrolled undergraduate students.
  • Guide students' progress through academic milestones, including enrollment, career exploration and graduation.
  • Advise students on the development and selection of course schedules consistent with students' educational goals.
  • Assist students in developing appropriate educational goals and work towards those goals.
  • Assist students with completion of financial aid appeals, probation agreements, graduation plans, etc.
  • Provide outreach to students as needed in addition to providing appropriate follow-up and referral to university offices and resources.
  • Provide advisement to all students as necessary, including those that may not be assigned to the advisor.
  • Facilitate student enrollment and approval processes such as petitions, enrollment changes, appeals, and applications for graduation in compliance with appropriate deadlines and approval channels; provide appropriate referrals to university offices.
  • If appropriate for assigned caseload, provide prospective student coaching to provide new student inquiries through application.
  • Maintain program information, student communication strategies, and transcript and progress review to provide one-on-one guidance to students to meet program admission goals.
  • Use Slate, Jayhawk GPS, Enroll & Pay, and other relevant communication and advising tools for student application coaching, student enrollment, degree audit, course prerequisites, etc. Comply with FERPA.Manage caseload of students with provided academic advising software and tools in a manner that is consistent with office metrics and milestones.
  • Support University efforts geared toward increasing recruitment and retention.
  • Participate in University orientation efforts.
  • Responsible for knowledge of and compliance with the Board of Regents and University policies regarding daily job-related activities applicable to the position.
  • May becross trainedin responsibilities of other academic advisors and in other academic departments.
20% - Student and Programmatic Support
  • Provide leadership to the coordination of academic advisor liaisons. Also serves as a liaison to a specific department, college or school and share resources and knowledge with other JAA staff. Where appropriate, interact with faculty to provide an exchange of information and to enhance the advisement of students.
  • Attend departmental, college or school meetings at the discretion of supervisor to facilitate embedded advising model goals and to enhance advisement of students.
  • Provide content specific training to other advisors as a part of new and ongoing advisor training.
  • Act as a key contributor within the advising team to ensure ongoing satisfaction for students.
  • Collaborate with advising leadership to provide solutions associated with specific programs or projects.
10% - Other Duties as Assigned
  • Taking on special projects, serving on or leading committees, or fulfill a specific role of program responsibilities based upon the strengths and interests of the advisor and the needs of the office.
  • Deliver programs that assist in recruitment, transition, or retention efforts.
  • Attends related staff training related to Academic Success.
  • Assume other duties as assigned.

Required Qualifications
  1. Bachelor's degree.
  2. Three years of experience providing direct academic advising in a full-time setting at KU or two years of experience providing direct academic advising in a full-time setting at KU and one year of relevant student facing, higher education experience (admissions, career, student affairs, etc.) in a full-time setting.
  3. Prior experience establishing and maintaining rapport with students, as shown in application materials.
  4. Effective written communication skills, as evidenced by application materials.
  5. Evidence of superior teamwork/collaboration skills, as shown in application materials.
This position requires a formal degree in the cited discipline area(s) to ensure that candidates have advanced knowledge, analytical skills and professional competencies necessary to perform the duties of the position. The level of degree is commonly recognized as the standard qualification for similar roles in the public and private sector, ensuring that the university remains competitive with industry aligned practices, enhances collaboration with external partners, and supports the delivery of services and programs that meet professional and market-driven expectations.

Preferred Qualifications
  1. Master's degree in higher education, counseling, advising or related field.
  2. Experience with transcript evaluation and/or student application process coaching, as evidenced by application materials.
  3. Experience providing academic advising at the University of Kansas (KU) and with KU Student Pathways model.
  4. Professional and/or academic experience with institutions of higher learning as demonstrated by application materials.
  5. Previous experience with PeopleSoft or related student information systems , as evidenced in application materials.
  6. Demonstrated commitment to the mission, vision, and values of Jayhawk Academic Advising as shown in application materials.
  7. Experience working with innovative and highly effective advising processes and practices, as shown in application materials.

Additional Candidate Instructions

In addition to the online application, the following documents are required to be considered for this position:

  • Cover letter describing how you meet the required and preferred qualifications.
  • Resume.
  • List of three (3) professional references.

Only complete applications will be considered.

Application review begins Monday December 8, 2025. For consideration, please apply no later than Sunday December 7, 2025.


Contact Information to Applicants
Patrick Koerner
patrick.koerner@ku.edu

Advertised Salary Range
$47,000-$48,000

Application Review Begins
Monday December 8, 2025

Anticipated Start Date
Sunday January 18, 2026


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