Director - Campus Operations
 Ecumen | |
paid time off, 401(k)
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| 3530 Lexington Avenue North (Show on map) | |
 Dec 01, 2025 | |
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Description
Director - Campus Operations About Us: Join Ecumen, a leading nonprofit senior living provider committed to advocating for older adults through exceptional housing, compassionate healthcare, and innovative services. With over 160 years of experience, we proudly rank as Minnesota's 8th largest senior living organization. Be part of a team that makes a meaningful impact, supporting our mission to serve older adults, while fostering inclusivity and belonging in everything we do. Pay: The targeted pay range for this job is $155,000 - $175,000 annually. Ecumen considers a variety of factors when determining new hire pay including experience, qualifications, and, when applicable, certifications, licenses, and education. Benefits: Ecumen offers a comprehensive benefits package to our full-time team members including medical, dental, vision, flexible spending and health savings accounts, life & disability insurance, paid time off benefits, a generous 6% 401(k) match, and other well-being resources. Learn more at https://www.ecumen.org/find-a-career/benefits/. You'll also enjoy the convenience and flexibility of working remote. The Director - Campus Operations is responsible for partnering with Ecumen's leadership team to plan, develop, and direct operational initiatives and actions that support Ecumen's mission, vision, and strategic plan. This position is responsible for the overall performance of all assigned communities, including those within their individual portfolio. Essential Job Responsibilities: 1. Monitors internal metrics and goals for annual operating and capital budgets, strategic business plans, and marketing plans in compliance with Ecumen's goals and expectations. Monitors communities' performance against these objectives and leads teams in improvement against various benchmarks. 2. Responsible for monitoring operational customer service culture across assigned communities and assisting communities and Operations leaders in creating strategies and initiatives to improve customer satisfaction. 3. Hires, develops, mentors, coaches, and retains key leaders by creating an environment that reflects Ecumen's vision and values while striving for excellence. Promotes a culture where team members are engaged, empowered, and accountable to our shared outcomes and goals, and positions Ecumen to be an employer of choice. 4. Provides guidance to improve team member engagement across assigned communities. Analyzes team member engagement and assists communities and Operations leaders to create and implement strategies to improve team member engagement and retention. 5. Collaborates with clinical and people teams to monitor and analyze clinical and operational outcomes at communities. Partners with leadership to create strategies and implement initiatives that improve Ecumen's delivery of care. 6. Implements and stabilizes operational initiatives including partnering with cross-functional teams in project planning to ensure efficient and quality operational guidelines are established. 7. Monitors business climate for healthcare trends and regulations. Educates, advocates, and informs leaders as needed. 8. Partners with the Mission Advancement teams to educate communities on how to identify potential donors and assists in fostering those relationships. Driving Requirements: Local Travel Required, Ability to travel up to 40% of the time Director - Campus Operations Minimum Required Qualifications:
Preferred Qualifications:
Licenses & Certifications
Licensed Health Svcs Exec (preferred)
Lic Assisted Living Dir (preferred) Lic Nursing Home Admin (preferred) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. | |