Practice Manager

General Pediatrics

Full Time

87004BR

Job Summary

Under the general supervision of the Administrative Director, the Practice Manager will supervise the daily operational, human resource, administrative, and business functions of the UCSF Primary Care practices. S/he will work independently and be responsible for supervising all practice administrative staff at Pediatric Primary, Acute Care, and Adolescent and Young Adult Medicine sites. S/he will be responsible for day-to-day operations with the clinical nurse manager. The Practice Manager must be able to lead and prioritize multiple projects and work well with staff, patients, and providers. The Practice Manager role is a professional leadership role that functions with a high degree of independence, initiative, assertiveness, and diplomacy, which are necessary for dealing with faculty, staff, and patients in a complex environment. The Practice Manager must be able to assess and confidently respond to situations with limited information, prioritize workload, develop creative win-win solutions, and make recommendations.

The Practice Manager is actively involved in all aspects of facility management, day-to-day operations, implementation of a revised practice model, and development and implementation of a revised staffing plan based on workflow changes resulting from an electronic medical record implementation. The Practice Manager will be a key participant in program expansion as additional services are added or reconfigured.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $120,900 - $189,000 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Required Qualifications

• BA/BS in business, health care administration or related field.
• Demonstrated experience in a related field 3-5 years experience preferred in supervising multiple or complex business units, departments, or sites.
• Project management and application system implementation experience.
• Knowledge of regulatory requirements and experience working in a highly regulated environment.
• Proven competence in health services administration and patient service improvements.
• Excellent verbal and written communication and presentation skills.
• Proficiency in MS Office products.
• Excellent analytical and problem-solving skills.
• Able to tolerate and guide staff through uncertainty and manage expectations of others under pressure.

Preferred Qualifications

• Previous experience in a call center, medical office registration, scheduling, and billing.
• Master's Degree in health care, business, or related field.
• Knowledge/experience with IDX and EPIC software utilization and installation.

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Health

Job Code and Payroll Title

006472 AMBUL CARE ADMSTN MGR 1

Job Category

Administrative Support, Supervisory / Management

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Mount Zion (SF)

Work Style

Fully On-Site

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Monday - Friday