Product Analyst III

Job Title: Product Analyst III

Location: Charlotte, NC (Optimist Hall) - Hybrid

Position Summary:

• Workers at this level manage work with minimal supervision. Incumbents are expected to develop advanced skills and work independently, with guidance limited to unusual or complex projects
• They are fully competent in use of concepts and procedures, identify problems, develop solutions, and take actions to resolve them.
• This role provides and leads analytical support to Product Owners and Managers engaged in the discovery, design, and delivery of AI-related products.
• Unlike traditional data-heavy analyst roles, this position emphasizes critical thinking and storytelling with data-translating insights into strategic recommendations that align with business goals and ROI.

Responsibilities and Duties:

• Assist Product Owner with user research and story writing.
• Perform process mapping, value stream mapping, process analysis, and ROI analysis.
• Develop and execute quality assurance plans.
• Support change management functions for successful product implementation.
• Collaborate with the product team to identify opportunities for efficiency gains and cost savings.
• Utilize data to develop and implement solutions that demonstrate value (e.g., ROI, user impact).
• Translate data into meaningful insights and narratives for leadership.
• Create visual representations of data using tools like Power BI and Excel.

Qualifications:

• Bachelors degree in Business, Industrial Engineering, Information Management, or similar discipline.
• In lieu of a degree: 9+ years of relevant experience.
• With a degree: 5+ years of experience in a related business area.
• Experience writing business cases and defining opportunities with limited data.
• SQL Experience
• Familiarity with Google Analytics, Power BI, Excel.
• General understanding of AI and how data supports AI initiatives.

Preferred Qualifications:

• Experience in the utility industry.
• Six Sigma Black Belt certification.
• Design Thinking experience.
• Six Sigma Green Belt certification or equivalent experience.

Key Skills and Abilities:

• Strong communication and facilitation skills across all levels of the organization.
• Attention to detail and analytical problem-solving.
• Ability to manage multiple priorities.
• Deep curiosity and a bias toward action.
• Collaborative and influential working style.
• Ability to research, gather, and interpret data to support strategic decisions.

Working Conditions:

• Primarily office-based at Optimist Hall in Charlotte.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.