Support Services Associate

Monday - Friday; 7:00 AM - 4:00 PM

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

The UNC Adams School of Dentistry Office of Clinical Operations is responsible for overseeing patient care, providing quality assurance, maintaining infection control, administering regulatory compliance and preserving fiscal stability. The Office of Clinical Operations is an integral part of the School and their primary mission is to provide the highest quality education and training to students and to provide the highest quality dental treatment available for patients.

The Support Services Associate will be responsible for decontaminating, inspecting, wrapping, and sterilizing dental instruments. This position will utilize quality assurance and infection control techniques, processing and inspecting dental instruments. Specific responsibilities include:
- providing excellent customer service in a fast-paced environment
- maintaining a positive work environment that fosters inclusion
- providing support for clinical licensure exams annually
- providing cross coverage for various dental lab and continuing education events
- helping reduce costs through collaboration with the team and utilizing inventory tracking systems to manage inventories of all materials
- utilizing Personal Protective Equipment ( PPE) while following CDC and OSHA guidelines
- special assignments within the scope of the position, as assigned

High school diploma or equivalency.

- Knowledge in using Personal Protective Equipment ( PPE) while following CDC and OSHA guidelines as well as following the OSAP Organization for Safety, Asepsis and Prevention guidelines for Dental Best Practices.
- Strong interpersonal and communication skills (both oral and written) to collaborate effectively with all team members
- Organizational skills and the ability to multi-task
- Ability to establish and maintain good relationships with people of all levels and backgrounds
- Ability to maintain flexibility and professional attitude while providing customer service in a fast-paced environment
- Ability to manage and verify files, records, and inventory

- Experience or background in a professional dental setting
- Experience providing customer service in a fast paced environment
- Experience with inventory tracking and barcode scanning
- Experience with Microsoft Office Suite
- Dental Assistant l or ll
- Bilingual skills

- Must be able to maneuver supply carts weighing up to 200 pounds with or without accommodation.
- Must be able to move 50 pounds with or without accommodation.
- Must be able to sit and stand for long periods of time.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.