Clinical Patient Access and Scheduling Representative - Lakewood Orthopedic Clinic - (Mon-Fri, 8a-4:30p)

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

Please log into myWORKDAY to search for positions and apply.

Do you love helping people? Thrive in a fast-paced, team-oriented environment? Want to be the friendly face that helps patients get the care they need? If so, we want YOU to join our team!

At Lakewood Orthopedic Clinic, we believe in making every patient experience smooth, welcoming, and stress-free. As a Clinic Patient Access and Scheduling Rep, you'll be the go-to person for scheduling appointments, handling check-ins and check-outs, and keeping everything running on schedule.

• Serve as the friendly first point of contact-greet patients, answer questions, and set the tone for a great visit

• Schedule appointments efficiently to keep clinic operations running smoothly

• Verify insurance, collect co-pays, and ensure financial information is accurate

• Maintain organized and up-to-date patient records

• Assist patients with resources such as financial assistance, referrals, and insurance options

• Partner with clinic staff to support daily operations

• Positive, supportive work environment

• Opportunities for growth and learning in the healthcare field

• The chance to make a meaningful difference in patients' lives

• Competitive pay and strong benefits package

• High school diploma or equivalent (required)

• Customer service experience (healthcare experience is a plus)

• Strong communication skills for interacting with patients, families, and providers

• Comfortable using computers and scheduling software

• Bonus: familiarity with medical terminology and insurance basics

If you're detail-oriented, people-focused, and excited to help make healthcare easier for everyone-this is the role for you.

Apply today and let's make a difference together!