Contracts & Chargebacks Analyst

Under general supervision of the designated Supervisor or Manager of Contracts & Chargebacks, the Chargebacks Analyst is responsible for the timely and accurate reconciliation of Supplier chargeback submissions. Including daily and monthly reporting. This is an hourly full-time remote position.

Responsibilities

• Responsible for timely updates of all contract pricing and membership information into the contract management database system.

• Maintain exception reports that analyze pricing and membership information.

• Works with distribution centers to troubleshoot contract discrepancies and updates membership and pricing information.

• Communicate effectively with customers / suppliers / external partners to resolve inquiries in a timely manner

• Utilize dashboards to identify, compare, and reconcile information within the contracts.

• Analyze variance contracts returned by Supplier.

• Perform analysis of contract discrepancies; identifies source of issue and decides the appropriate action needed to resolve the issue.

• Identify the source of and research issues in contracts and communicate them to team supervisors.

• Reconcile chargebacks in accordance with approved guidelines.

• Communicate effectively using Chargeback terminology with team supervisors.

• Maintain frequent contact with Supplier in order to address all payment issues.

• Manage the Chargeback Accounts Receivable portfolio for suppliers.

• Responsible for the timely collection of monies due from Supplier and the aging goals as planned by senior management; must minimize the write-off dollars.

• Must be willing to work overtime hours, as needed, to meet departmental objectives.

• Support Electronic Data Interchange (EDI) technology project, as required, for Suppliers.

• Provide status updates to supervisor and other team members.

• Communicate across workstreams.

• Discuss observations during interactions with team supervisor.

• Assist and support department managers in preparing for meetings.

• Maintain and promote positive and professional working relationships with associates and management.

• Comply with all appropriate policies, procedures, and regulations.

• Any other duties assigned.

Education and Work Experience

Requires broad training in fields such as business administration or accounting that generally can be obtained through the completion of a two-year degree or equivalent combination of experience and education. Normally requires a minimum of three (3) years related and progressively responsible experience in a fast-paced, volume-driven and transactional accounts receivable environment; previous research experience preferred.

Skills and Knowledge

• Strong understanding of Contracts & Chargebacks preferred

• Ability to communicate effectively both orally and in writing

• Ability to work well in a team environment

• Strong organizational skills; attention to detail

• Attention to detail, able to work independently in a dynamic environment

• Strong interpersonal skills

• Strong analytical skills; ability to analyze data/situations

• Ability to make effective decisions in order to achieve goals

• Ability to work through difficult tasks

• Resourceful in pursuing or recommending new ideas and/or procedures

• Ability to implement processes resulting in satisfactory audit practices

• Proficient in Microsoft Suite including Word, Excel, and Power BI

• Expertise in SAP is desirable

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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