Field Customer Service Representative I or II

Important Application Submission Information

Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

NOTES:

- Residency Requirement: Selected candidate must live no more than 30 minutes fromthe assigned Resource Center

- Depending upon the qualifications of the successful applicant, the hiring manager may elect to fill this position at a level I or level II

This position is responsible for duties associated with and related to the safe, efficient and cost-effective installation and maintenance of natural gas facilities and appurtenances on both transmission and distribution natural gas systems per 49CFR Part 192, Piedmont Natural Gas policies and procedures and local/state regulations.

Principal Responsibilities:

The following list is not intended to be all inclusive of duties and responsibilities as needed and required. Minimum time in this position will be one year.

• Learn and assist with duties related to installing, maintaining, repairing, relocating, and retiring new or existing natural gas facilities and appurtenances.

• Inspect above ground appurtenances for atmospheric corrosion.

• Paint above ground appurtenances.

• Read Meters

• Re-program ERTs.

• Hang door tags.

• Work tenant changes.

• Turn off meter/DNP.

• Perform storeroom duties.

• On-call rotation

• General maintenance/custodial duties.

• Other duties as assigned.

Basic Qualifications:

• High School diploma or GED

• Must possess and maintain a valid driver's license

Desired Qualifications:

• Demonstrated mechanical aptitude

• Basic knowledge and use of construction tools

• Basic PC knowledge working in a Windows environment

• Demonstrated effective communication (Verbal and Written) and interpersonal skills and safety awareness

• Advanced knowledge of and use of construction tools and construction equipment

• Experience in diagnostics and troubleshooting of mechanical and/or electrical equipment

• 2 years technical school education or the equivalent job-related knowledge and appropriate gas piping related license

• Previous experience with plumbing, electrical, heating and air installation/maintenance

Other Requirements:

• This position contains a weight restriction of 275 pounds as an essential function of the job. The purpose of this restriction is to ensure that all weight-rated equipment is used in an appropriate and safe manner within maximum allowed weight loading.

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