Benefits Analyst

Omni Hotels and Resorts creates genuine, authentic guest experiences at 60 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. Omni Hotels is known for its exemplary culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

The Benefits Analyst will be responsible for the day-to-day administration and support of Omni's employer-sponsored health & welfare, retirement, and leave of absence programs. The Benefits Analyst will provide support to Associates, HR Partners, and the benefits team under the direction of the Corporate Benefits Manager. This position is responsible for ensuring compliance and completing audits of the company's benefit programs. The position is also responsible for providing accurate and timely data to support recommendations for management.

This position is based in Dallas, TX at the Corporate Office.

Serves as subject matter expert on health & welfare, retirement and leave of absence eligibility, plan provisions, and policies.
• Monitors and manages benefits ticketing system, answering questions timely.
• Investigates benefit issues and works with vendors to resolve.
• Assists with new-hire orientations and open enrollment processes.
• Partners with third-party benefits administrator to assist with benefit eligibility and enrollment processes.
• Routinely conduct audits to ensure plans are administered appropriately.
• Reviews vendor error reports and resolves discrepancies.
• Provide reporting support to properties as required.
• Assists with the coordination of wellness initiatives such as blood drives, health fairs, etc.
• Responds to Medical Support Notices.
• Collaborates with payroll to ensure proper payment and refunds for all benefits.
• Serves as the primary contact for third-party leave administration and disability vendors.
• Ensures accurate eligibility and enrollment of associates in the 401(k) Retirement plan.
• Ensures 401(k) contributions are transmitted correctly to plan administrator.
• Reconciles, tracks and process monthly invoices in a timely and accurate manner.
• Works with Finance to resolve monthly billing discrepancies.
• Assists with ongoing plan compliance.
• Must be able to review and understand Collective Bargaining Agreements, Summary Plan Descriptions, & Plan Documents.
• Analyze program usage and effectiveness and make recommendations for improvements.
• Analyzes current processes and identifies process improvements where appropriate.

• Bachelor's or Associate's degree in HR or related field preferred, but experience and/or other training/certification may be substituted for education requirements.
• Minimum of 5 years of benefits-related experience.
• Knowledge of State and Federal laws and regulations pertaining to benefits and retirement plans.
• Excellent organizational skills and the ability to multi-task effectively.
• Strong oral and written communication skills.
• Exemplary customer service.
• Must be able to work both independently and within a team.
• Must have the ability to handle sensitive situations and keep information confidential.
• Proficient in Microsoft Office applications, with a strong background in excel.
• Experience working with UKG/UltiPro and DayForce.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.