Recognition Coordinator

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

Job Summary
The Recognition Coordinator supports the administration and delivery of Trilogy's enterprise-wide recognition programs. This role serves as a primary point of contact for routine recognition inquiries and provides front-line technical support. This position works closely with the compensation team to ensure recognition programs are administered consistently and aligned with internal guidelines to promote a culture of appreciation throughout Trilogy.

Roles and Responsibilities
* Serves as a point of contact for routine recognition-related questions and escalates complex issues as needed.
* Provides technical support for the STARS platform, including password resets, profile assistance, order troubleshooting, and program navigation.
* Monitors, manages, and resolves STARS ServiceNow queue tickets in a timely and customer-focused manner.
* Helps coordinate enterprise-wide recognition initiatives in partnership with people managers.
* Solicits O' Great One (OGO) nominations for campuses and Home Office; partners with the Events team to coordinate celebration logistics and recognition communications.
* Assists in the development, documentation, and maintenance of end-user procedures, job aids, and guidelines for recognition programs.
* Maintains accurate records related to recognition programs, including eligibility lists, program participation, and tracking logs.
* Supports recognition program audits, reporting, and data validation to ensure consistency and compliance with program standards.
* Partners with Employee Services, Payroll, and campus leaders to ensure recognition rewards are administered accurately and aligned with internal guidelines.
* Supports recognition education and communication efforts across the organization, including drafting leader-facing messaging and quick-reference materials.
* Other duties as assigned

Qualifications
Education: High School / GED
Experience: 0-1 years

Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

• Competitive salaries and weekly pay
• 401(k) Company Match
• Mental Health Support Program
• Student Loan Repayment and Tuition Reimbursement
• Health, vision, dental & life insurance kick in on the first of the month after your start date
• First time homebuyers' program
• HSA/FSA
• And so much more!

Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged.

Flexibility is what you want, and flexibility is what you'll get.

Come into the office because you want to - not because you have to. At Trilogy, we're proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you.

Six months of training, orientation, and fun!

We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.

As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.

FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.