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Manager, Service Material

ZOLL Resuscitation
$105,000.00 to $150,000.00
United States, Massachusetts, Chelmsford
269 Mill Road (Show on map)
Dec 04, 2025
Acute Care TechnologyAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won't just have a job. You'll have a career-and a purpose.

Join our team. It's a great time to be a part of ZOLL!

Job Summary

This position will be responsible for material management relating to forecasting, planning and inventory of materials and equipment to meet Service objectives and customer requirements.

Essential Functions
  • Leading Service Material Control, Service Loaner Equipment, develop an effective Material Department.
  • Provide direction, management and Continuous Improvement within the Service Organization
  • Manages the activities of the Material Department including daily product requirements to support Service Depot. All activities related to Service Loaner shipment, retrieval and Inventory, distribution of work, monthly performance numbers, etc., and provide assistance to Material personnel as needed.
  • Leads the planning and forecasting of parts to meet demands for repairs and upgrades.
  • Communicates proactively with Service on material issues that may impact the Depots ability to meet turn requirements and shipping schedules.
  • Manages Cycle Count Process.
  • Drive process changes to ensure goals are meet.
  • Assist in working to budget forecast as it relates to the purchasing of material and equipment related to Material.
  • Monitor loaner depreciation schedule and look for opportunities to lower related costs.
  • Control Service Inventory and materials flow.
  • Provide Process and Continuous Improvement guidance and training to help Identify and resolve process problems.
  • Ensure the maintenance and review of employee training records as well as internal procedures, processes and policies and documentation as required.
  • Implement plans to achieve Company and Departmental goals and interface with other departments within the ZOLL organization to achieve objectives.
  • Leads, coaches, trains, develops and evaluates Material team members in all aspects of material management, including areas of responsibility such as leadership, inventory planning, material storage, material flow, employee development.
  • Conducts annual reviews with all direct reports.
  • Oversee material returns to vendor for repairs and /or evaluation; minimize the use of Asset inventory for non-Asset requirements when possible.
  • Assumes additional responsibilities as necessary

Required/Preferred Education and Experience
  • Bachelor's Degree preferred or
  • Equivalent. required
  • APICS certifications desired Preferred

Knowledge, Skills and Abilities
  • Excellent verbal and written communication skills
  • Excellent organization skills
  • Inventory planning and management, experience with MRP systems

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

The annual salary for this position is:

$105,000.00 to $150,000.00

Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

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