Benefit Specialist, Marlboro, MA, Hybrid, Full-Time

Schedule

Mon - Fri: 8 AM - 5 PM (40 Hours)

What You'll Do

Summary/Objective:

Responsible for carrying out the day-to-day administration of all benefit programs, leave of absence administration, auditing of all insurance billing and proficient in the Benefit Administration system.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Administer the day to day activities of employee benefit programs such as Health, Dental, Vision, FSA, Life & Disability, COBRA, Workers' Compensation and other voluntary benefits.
• Respond promptly to employee benefit inquiries; monitor employee concerns regarding benefit issues. Act as liaison between benefit vendors and employees.
• Educate and consult with employees regarding Leave of Absence needs, administering and coordinating benefits such as Short Term Disability, Long Term Disability, FMLA and applicable state disability leave plans.
• Effectively interpret FMLA, ADA and state laws as they relate to leave of absences and/or disability. Provide guidance to managers on employee/employer rights under FMLA, ADA, PWFA and pertinent disability or leave provisions under state or federal law.
• Ensure timely completion and reporting of all work related injuries or illness to Workers' Compensation carrier. File annual reports to the Department of Industrial Accidents.
• Conduct benefit orientation for new employees and participate in the new hire benefit enrollment process.
• Process Qualifying Life Events, enroll and un-enroll employees and dependents on benefit plans, requesting and maintaining appropriate document requests.
• Proficient in the core Benefits Administration System. Perform necessary audits required for data integrity, and maintain the system as appropriate, liaising with UKG or applicable benefit vendors as necessary.
• Review and correct any errors or inadvertent additions or terminations from the benefit plans by reviewing weekly reports to include: Carrier Feeds/Integrations, APIs, Work Status Events and the Task Dashboard in BenAdmin.
• Audit monthly benefit billing for accuracy, submit payment and conduct indepth quarterly billing audits to maintain clean records with benefit vendors.
• Assist with annual Open Enrollment by educating employees on pertinent changes and benefit offerings, maintain UKG BenAdmin system, process enrollment changes and build/audit any changes during Open Enrollment that impact carrier feeds.
• Collaborate with Compliance Specialist in completion of all required state and federal filings as it relates to Benefits.
• Create and maintain all benefits related procedures.
• Perform other job-related duties as assigned or requested.
• Complies with regulatory compliance and assigned training requirements.

What You'll Need

Education and Experience Requirements:

• Bachelor's Degree in Human Resources or related field required.
• 1-3 years benefit administration experience required.

Additional Eligibility Requirements:

• CEBS Certification a plus
• Extensive knowledge of leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills. Intermediate Excel skills, as it relates to auditing.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite and HCM software. UKG/BenAdmin experience a definite plus!

What We Do

DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares.

DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to careers@dcu.org and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

DCU is not currently offering Visa transfer/ sponsorship for this position.

Expected Pay Range

$70,100 - $78,900