Year Round
Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities.
BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU?
- Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
- Discounted skiing and riding for friends and family of eligible employees*
- Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
- Generous discounts on outdoor gear, apparel, rental cars, etc.
- Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
- Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
- 401(k) plan with generous company match
- Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
- Paid parental leave of up to 6 weeks for eligible employees*
- Free regional bus pass
*Click HERE for more information on our employee benefits!
For information on Steamboat Ski & Resort Corporation's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
POSITION SUMMARY
We're seeking a candidate who has a natural inclination to seek out new insights and stay updated with the latest industry trends. As the ideal candidate, you'll be passionate about streamlining our IT systems, making them sleek and efficient. Additionally, you'll play a pivotal role in sharing your expertise with team members, offering guidance, training, and mentorship. Your commitment to continuous learning and collaborative leadership will be instrumental in fostering a dynamic and effective IT environment. If you're ready to contribute your skills to a dedicated team and help us collectively reach new heights, we'd love to have you on board.
PLEASE NOTE: This is an on-site position
Resume required
ESSENTIAL DUTIES
- Provide Tier 1 and Tier 2 support for resort systems and hardware, including training, documentation, and on call or weekend support as needed
- Provide Tier 2 support, coordinate system implementations, and act as the local subject matter expert with the ENT Systems team
- Maintain IT security and compliance through access controls, patching, monitoring, and incident response to protect systems and data
- Manage backups, disaster recovery, and business continuity while monitoring and optimizing system performance, collaborating with vendors and enterprise teams as needed
- Standard System Specialist support role (Tier 1 & Tier 2 end-user support, troubleshooting)
- Managing added system implementations (installation, configuration, coordination with departments)
- Participation in local and enterprise-wide IT projects
- Monitor and correct system performance issues (including proactive optimization)
- Backup, recovery, and continuity planning
- Create/Update documentation used by all staff
- Plan/Manage Change Management when required
- Mentoring and cross-training of System Specialists Security, compliance, and data protection (patching, monitoring, account management, incident response)
- Compliance with all company policies and procedures as well as any regulatory requirements
- Other duties as assigned
REQUIRED QUALIFICATIONS
- Minimum 2 years' experience in an IT Systems administration or IT related position
- Expert knowledge of Windows and Linux based operating systems
- Expert knowledge of computers, network and server hardware, and related peripherals
- Hands on experience with networking principles, protocols, and troubleshooting
- Proficiency in automation and scripting to streamline administrative tasks and improve efficiency
- Experience with high availability environments, including clustering, load balancing, and failover strategies to ensure system reliability
- Familiarity with mobile device management (MDM) solutions for secure deployment, monitoring, and support of smartphones, tablets, and laptops
- Ability to configure and manage device lockdown and provisioning packages to enforce security standards and streamline onboarding
- Knowledge of disaster recovery planning and business continuity processes, including backups, replication, and recovery testing
- Competence in monitoring and reporting on system/workstation/software inventories, patch compliance, hardware performance, and refresh cycles
- Understanding of virtualization platforms and cloud services integration to support scalable infrastructure
- Strong logical and analytical thinking with the ability to prioritize multiple simultaneous requests in optimal order
- Effective problem solving under pressure, with flexibility to adjust focus quickly when priorities change
- Resourcefulness in overcoming roadblocks and finding practical solutions
- Effective oral and written communication skills for collaboration with staff, management, and external partners
- Ability to maintain positive working relationships with guests, staff, management, subordinates, and co workers
- Strong customer service orientation and commitment to safety awareness
- Highly organized with strong attention to detail
- Ability to work independently with minimal supervision as well as collaboratively within a team
- Punctuality and reliability in meeting scheduled start times
- Ability to follow verbal and written instructions accurately
- Calm demeanor under pressure and appropriate sense of urgency when addressing issues
- Must have valid driver's license without limitations or restrictions and meet company's insurability standards
- Employment for this job is contingent upon the successful completion of a background check
- Must be able to operate a snowmobile and successfully complete annual snowmobile training
- Ability to be a consistent role model for company's Service Excellence standards
- Communicate clearly in English, both verbal / non-verbal, and written
- Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company's Service Excellence standards
EDUCATION REQUIREMENTS
- Bachelor's degree in information technology, Computer Science, or related field relevant experience can substitute for degree from the following:
- CompTIA Server+
- VMware Certified Professional - Data Center Virtualization (VCP-DCV)
- Cisco Certified Network Associate (CCNA)
- CompTIA Security+ or equivalent
- ITIL Foundation Certification
- Microsoft PowerShell / Automation coursework for scripting and task automation
- Disaster Recovery / Business Continuity training (vendor-specific or general)
The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski and Resort Corporation total compensation package for employees. Other rewards may include short-term and long-term incentives.
Steamboat Resort salary range: $70,000-$85,000
PHYSICAL REQUIREMENTS
- Must be minimum of 18 years of age
- Must ski or snowboard at minimum intermediate level
- Must work in cramped spaces: under desks, behind computer equipment, and in wiring closets
- Must work on ladders, roofs, ceilings, and other high locations
- Must be able to lift and carry at least 40 lbs. (computers, monitors, printers, etc.) on a regular basis
- Use various hand tools such as screwdrivers, cable crimpers, etc.
- Expected to safely operate company vehicle
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.
WORKING CONDITIONS
Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.
Hazardous Materials/Noise: The noise level in the work place is usually moderate.
This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski and Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.
Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications.
This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.
Employment with Steamboat Ski and Resort Corporation or any of its affiliates is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.
This position is in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.
Steamboat Ski and Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski and Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.
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Steamboat Resort
parental leave, sick time, 401(k), company vehicle
Dec 05, 2025